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- Tasks: Lead the transition of projects to live service, ensuring quality and efficiency.
- Company: Join a forward-thinking organisation committed to diversity and inclusion.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Why this job: Make a real impact by driving successful project transitions in a collaborative environment.
- Qualifications: Experience in service management and strong problem-solving skills required.
- Other info: Work with diverse teams and enjoy a supportive workplace culture.
The predicted salary is between 43200 - 72000 £ per year.
Responsibilities
- Enable the process to transition projects to live service in a safe and structured manner, engaging with project teams and Enterprise Services teams to ensure a standard set of gateways are met and that a consistent set of Service Operations requirements are incorporated into service designs.
- Ensure and assure that the required people, processes, suppliers and tools are in place to accept new services.
- Drive work forward to meet delivery deadlines, without compromising quality of delivered service.
- Make recommendations on rollout approaches, acceptance planning, handover requirements, quality assurance activities and early-life support.
- Work collaboratively by establishing and maintaining strong relationships with project teams, Service Management and third‑party suppliers to solve problems and overcome obstacles.
- Drive the transition process, including prioritisation, risk management and dependency activities to ensure effective transition.
- Onboard the new service onto the Home Office ServiceNow ITSM tooling working effectively with project teams, the Service Architect, support teams, technical teams and commercial teams to ensure that all parties have a thorough understanding of the service that they are providing or consuming.
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to .
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Lead Service Transition Manager employer: UK Civil Service
Contact Detail:
UK Civil Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Service Transition Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about roles that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting roles waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re keen on joining our team!
We think you need these skills to ace Lead Service Transition Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lead Service Transition Manager role. Highlight your experience with project transitions, service operations, and any relevant tools like ServiceNow. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've driven successful transitions in the past and how you can bring that expertise to our team.
Showcase Your Collaboration Skills: Since this role involves working closely with various teams, make sure to highlight your collaboration skills in your application. Share examples of how you've built strong relationships with project teams and third-party suppliers to overcome challenges.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it shows you're keen on joining StudySmarter!
How to prepare for a job interview at UK Civil Service
✨Know Your Transition Processes
Familiarise yourself with the key transition processes and methodologies relevant to the role. Be ready to discuss how you've successfully managed transitions in the past, focusing on the structured approach and the importance of meeting transition gateways.
✨Build Strong Relationships
Highlight your experience in collaborating with various teams, including project teams and third-party suppliers. Prepare examples that showcase your ability to establish strong working relationships and how this has helped you overcome challenges in previous roles.
✨Demonstrate Quality Assurance Skills
Be prepared to talk about your approach to quality assurance during service transitions. Discuss specific strategies you've implemented to ensure high-quality service delivery and how you’ve managed acceptance planning and handover requirements effectively.
✨Showcase Your Problem-Solving Abilities
Think of instances where you've had to drive work forward despite obstacles. Share examples that illustrate your risk management skills and how you prioritised tasks to ensure effective transitions while maintaining service quality.
