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- Tasks: Lead the design and implementation of ServiceNow solutions to meet strategic objectives.
- Company: Join a forward-thinking organisation committed to innovation and inclusivity.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Shape the future of enterprise tooling while making a real impact in a dynamic environment.
- Qualifications: Experience with ServiceNow and strong technical skills in various IT domains.
- Other info: Be part of a Disability Confident employer promoting diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Ensuring alignment of ServiceNow platform capabilities to Defra's strategic objectives and ServiceNow roadmap. Guide the Platform Support Team in implementation of technical good practices, policies and procedures. Provide architectural controls and analysis of impacts for new requirements, including overseeing the ServiceNow technical governance board. Design MID server architecture and configure to support applications such as Discovery, Service Mapping, Event Management and Cloud Management. Evaluate emerging ServiceNow technologies and the evolution of current functionality to define roadmaps to meet business needs. Engage with Defra's wider Architect community to position ServiceNow as the strategic enterprise tooling platform. Manage the ServiceNow solution design for complex projects, ensuring best practice, quality and fit-for-purpose outcomes.
Responsibilities
- Ensure alignment of ServiceNow capabilities with Defra's strategic objectives and roadmap.
- Guide the Platform Support Team in implementing technical good practices, policies and procedures.
- Provide architectural controls and analyze impacts for new requirements, including overseeing the ServiceNow technical governance board.
- Design MID server architecture and configure to support applications such as Discovery, Service Mapping, Event Management and Cloud Management.
- Evaluate emerging ServiceNow technologies and the evolution of current functionality to define roadmaps to meet business needs.
- Engage with Defra's wider Architect community to position ServiceNow as the strategic enterprise tooling platform.
- Manage the ServiceNow solution design for complex projects, ensuring best practice, quality and fit-for-purpose outcomes.
Qualifications
- Proven experience as a key technical resource leading the development of the ServiceNow platform, specifically around areas such as Customer Service Management (CSM), IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), Integrations, Workplace Service Delivery (WSD), HR Service Delivery (HRSD), etc.
- Excellent knowledge of integrating with internal and external applications and systems.
- Ability to influence and consult at all levels around key technical decisions aligned to ServiceNow best practices.
- Excellent technical knowledge of components such as LDAP, VPN, SSL, XML, HTML, JavaScript, Web Services, etc., and experience in a SaaS environment.
- Strong analytical, communication and presentation skills.
- Deep understanding of ITIL processes and best practice approaches.
- Certified ServiceNow System Administrator.
Proud member of the Disability Confident employer scheme.
ServiceNow Solution Architect in Bristol employer: UK Civil Service
Contact Detail:
UK Civil Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Solution Architect in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the ServiceNow community or related fields. Attend meetups, webinars, or even local tech events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your ServiceNow projects and achievements. This gives potential employers a tangible look at what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common ServiceNow scenarios and best practices. Think about how you can align your experience with Defra's strategic objectives. Practice articulating your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace ServiceNow Solution Architect in Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with ServiceNow and how it aligns with Defra's strategic objectives. We want to see how your skills fit the role, so don’t hold back on showcasing your relevant projects!
Showcase Your Technical Skills: Since this role requires a solid understanding of various technical components, be sure to mention your expertise in areas like ITSM, ITOM, and integrations. We love seeing specific examples of how you've applied these skills in past roles.
Highlight Your Leadership Experience: As a ServiceNow Solution Architect, you'll be guiding teams and influencing decisions. Share instances where you've led projects or teams, especially in implementing best practices and governance. We’re keen to see your leadership style!
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at UK Civil Service
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge, especially around Customer Service Management, IT Service Management, and other key areas mentioned in the job description. Be ready to discuss how you've implemented these in past roles and how they align with Defra's strategic objectives.
✨Showcase Your Technical Skills
Prepare to demonstrate your technical expertise in components like LDAP, VPN, and JavaScript. Think of specific examples where you've used these skills to solve problems or improve processes. This will show that you can handle the technical governance aspects of the role.
✨Engage with the Architect Community
Familiarise yourself with Defra's wider Architect community and be prepared to discuss how you would position ServiceNow as a strategic enterprise tool. Highlight any previous experiences where you've collaborated with other architects or teams to achieve common goals.
✨Communicate Clearly and Confidently
Since strong communication skills are essential, practice articulating your thoughts clearly. Prepare to explain complex technical concepts in simple terms, as you'll need to influence decisions at all levels. Consider doing mock interviews to refine your delivery.
