Compliance Support Administrator - Apprentice in London

Salary: Up to £23,132 per annum

Contract Type: 18 Month Fixed Term Contract

Security Level: SC

Base Location: London, Westferry – hybrid working – this is a combination of office and working from home – possible travel to our Gatwick office where necessary

Visa Restrictions: This position does not offer visa sponsorship

Closing Date: Wednesday 17th June 2026

Interview Date: W/C Monday 29th June 2026

We are the UK's aviation and aerospace regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.

The Role

The Aviation Security (AvSec) Group plays a vital role in ensuring that all participants in the UK aviation industry are kept safe and secure. This is aided by the Aviation Security Compliance (ASC) Team and their oversight of airports, airlines, and other aviation partners to ensure their compliance with globally established aviation security regulation. The group’s responsibilities include conducting security observations, inspections, audits, and tests which enables the Secretary of State for Transport to meet their legal obligations.

The role of the Compliance Support Administrator is a great opportunity for someone who is looking to start their career in aviation. This role is essential to ensuring that ASC works efficiently, has a degree of resilience, and delivers in line with the business’s strategic objectives. More specifically, this position is part of the ASC’s Business Support Team, it’s focus is on administrative tasks but also strategic improvement activity.

As the Compliance Support Administrator, you will track and support the progress of departmental projects, and day to day programmes. To this end we will actively encourage you to use your own initiative and suggest improvements that will help us be more efficient and better able to meet our legislative requirements. If you’ve got experience in administration and are looking to build your career in a supportive yet challenging environment, then this is an excellent opportunity for you.

As part of this role, you will be supported to complete a Business Administration apprenticeship within your first year.

Core Accountabilities

• Oversee and action work requests and emails received from internal and external contacts.
• Manage industry contacts ensuring all details held on file and in company databases are current, changes are processed expediently, and contact details are reviewed and updated on a periodical basis.
• Review and update company databases with contact information.
• Ensure that external stakeholders are able to receive correspondence from the CAA in a secure and timely fashion.
• Provide day to day administrative support to various ASC functions.
• Act as the Secretariat for the Aviation Compliance Management Group meetings and produce minutes and action log.
• Support to the Cargo Regulated Agents, Known Consignors and in-flight supplies administrative function.
• Maintain website and database requirements and changes.

Quality Assurance

• Support the Compliance Assurance Manager with the development and maintenance of the Compliance Quality Management System and Assurance Objectives.
• Assist with the development and communication of processes and procedures.

About You

To be successful in this role you should possess:

• Have an interest in the Aviation and aerospace industry.
• A confident manner in dealing with people at all levels within CAA, industry, and related bodies - must be able to communicate effectively and confidently.
• Strong communication and record keeping skills.
• Excellent planning, tracking, and organising abilities.
• A good understanding of data protection principles.
• Experience of working in a regulatory and/or compliance-based environment would be an asset.
• Self-motivated and willing to work flexibly using own initiative, reaching sound judgment but able to identify when to refer to others.
• Able to respond to changes in priorities and under pressure.
• Good working knowledge of standard IT packages (MS Excel, Word, PowerPoint) and the ability to learn and utilise bespoke systems for the post concerned.
• Able to work collaboratively, with a flexible, adaptable work ethos, and particularly the ability to operate in a multi-discipline team.
• Team player and able to work collaboratively, supporting and communicating effectively with colleagues.
• Knowledge and understanding of the implementation of management systems with experience implementing policies and procedures would be an asset.
• Good record keeping skills, the ability to maintain accurate records and documentation.

Additional Information

For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected information. For these roles the post holders must undergo National Security Vetting and achieve the appropriate level of clearance. SC - To be vetted we will usually expect a reasonable period of residency in the UK so that meaningful checks can be undertaken. For this role this will need to be 5 years.

If you do not meet these requirements, we may not be able to accept your application.

The CAA values high ethical standards and personal integrity among employees. If invited for interview you will be asked to complete a declaration of interest.

Relocation & Property

The CAA will be relocating from Aviation House (Our Gatwick Office) to new premises in a few years’ time. Our move is driven by strategic, operational and environmental considerations. We will be moving to a new local home, up to a 15-mile radius of Aviation House, to minimise disruption for our valued colleagues and customers. We are now working with colleagues and visitors to understand what we need in our new office, before we start our property search. We will sell Aviation House and land, vacate the site and move to new premises, but we do not expect to move before 2028.

Inclusive Recruitment

We are passionate about diversity and ensuring all are included at the CAA. We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds. As a member of the Disability Confident scheme, applicants who meet the minimum criteria for a role with us will be guaranteed an interview. We use fair and inclusive selection approaches to hire the best person for the job based on merit alone. If you require an adjustment for any reason, please let us know.

Working With Us

We are on a journey towards being increasingly adaptable, where our colleagues collaborate as part of cross-functional teams. This approach ensures we never stop learning together. It also means that you may become involved in activities that take you out of your day-to-day role, providing you with opportunities to develop and grow your career with us. We have embraced hybrid working and offer flexible working patterns, being open to having a conversation about what works for you. We know where and when we work is important in achieving a work-life balance.

We offer a range of excellent benefits such as flexible working arrangements, free onsite gym at Gatwick, discounted gym membership for London, 28 days annual leave, additional 5 days leave purchase scheme, a generous pension scheme and much more!

Our Values: Do The Right Thing, Never Stop Learning, Build Collaborative Relationships, Respect Everyone.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

No recruitment agencies please.