Facilities Support Officer in Bangor

Salary: £31,942 to £33,898. Location: Bangor (Wales). Onsite. Permanent, full-time or part-time options available.

UKCEH is looking for an experienced Facilities Support Officer to join our team in Bangor. If you enjoy building strong working relationships, managing a range of priorities, and delivering a high‑quality workplace experience, we want to hear from you.

• Workplace Operations & Team Support
  • Deliver hands‑on support: room setups, moves, deliveries, waste handling, and general site logistics.
  • Act as the local workplace lead, coordinating daily activities and supporting onsite colleagues with guidance and cover as required.
  • Maintain high standards of housekeeping, safety and presentation across the site through a proactive approach.
  • Provide flexible support across services, including reception and front‑of‑house where required.
  • Promote a positive, customer‑focused culture and act as a key local point of contact for workplace matters.
• Contractor, Maintenance & Asset Coordination
  • Coordinate and supervise contractors, ensuring compliance with permits, RAMS and safe systems of work.
  • Support delivery of planned preventative maintenance (PPM) and reactive works, including first‑line fault response.
  • Liaise with service providers and internal teams to ensure works are completed to agreed standards and timeframes.
  • Assist with maintaining asset records, site documentation and maintenance data systems.
  • Contribute to minor works, maintenance improvements and longer‑term site development activities.
• Compliance, Administration & Assurance
  • Carry out workplace inspections and statutory compliance checks (e.g. fire safety, water hygiene, emergency systems).
  • Identify, record and resolve defects, hazards and non‑compliance issues in a timely manner.
  • Manage service requests, bookings and helpdesk tasks, ensuring efficient tracking and closure.
  • Maintain accurate records of inspections, contractor activities and compliance documentation.
  • Support audits, reporting and administrative processes to ensure adherence to organisational policies and regulatory requirements.

• Ability to take a practical, hands‑on approach to solve operational issues.
• Willingness to learn facilities health and safety statutory compliance requirements.
• Personable and comfortable managing contractors and/or service providers.
• Willingness to challenge standards of work if required.
• Strong organisational, administrative and IT skills (Microsoft 365 and helpdesk systems).
• Confident communicator with a proactive, customer‑focused mindset and ability to support others.
• Full UK driving licence – required for trips to Aber.

• Knowledge of building services, maintenance practices and asset management systems.
• Experience in a facilities, estates or workplace environment.
• Health and safety experience and an understanding of statutory compliance.
• Experience supporting planned preventative maintenance (PPM) and reactive works.
• Awareness of compliance areas such as water hygiene, fire safety or COSHH.
• Relevant training (e.g. Legionella, fire awareness).

• 27 days annual leave (rising to 29 days after 5 years’ service) plus 3 days for Christmas closure.
• 10% employer pension contribution.
• Flexible and hybrid working arrangements (role dependent).
• Peer reward and recognition scheme.
• Dental insurance, gym/fitness discounts and retail discount portal.
• Enhanced maternity and paternity leave.
• 24‑hour, 365‑day support with physical, mental, social, health or financial issues.

We welcome applications from people of all backgrounds, identities, abilities and circumstances. As a Disability Confident employer, we actively encourage applications from neurodivergent candidates and people with disabilities, and we’re happy to provide adjustments or support at any stage of the recruitment process.

Unfortunately, we are unable to offer visa sponsorship for this role and this does not qualify for endorsement to support a Global Talent Visa application.