Multi-site Facilities Manager in Jarrow

We are seeking a proactive and experienced Workplace Manager to oversee site services and day-to-day facilities operations across our Bangor and Lancaster locations. This key leadership role is responsible for delivering high-quality service standards, managing support teams, ensuring compliance, and coordinating contractors across both sites. This position would be an excellent next step for an Assistant Facilities Lead looking to progress into a broader management role. The successful candidate will act as the on-site lead for Workplace operations, managing key service areas including fleet coordination, waste management, cleaning, reception, and overall service delivery. Strong communication skills are essential, with regular engagement required with key stakeholders such as our landlords - Bangor and Lancaster Universities - as well as colleagues across both sites. While Lancaster will be your primary base, you will collaborate regularly with colleagues at the Bangor ECW site and the Aber field location. On-site visits are expected when required to support the onsite team with operations, with most engagement effectively managed remotely.

Leadership & Team Management

• Lead and support Workplace teams at both sites (2 staff members per site).
• Foster a positive, inclusive, and high-performing team culture.

Compliance & Safety

• Oversee sites services, health and safety, and service contracts.
• Ensure all procedures are followed by Site Services Teams at both sites.

Service Delivery & Customer Experience

• Ensure safe, clean, and efficient environments aligned with UKCEH standards.
• Support customer service improvement plans across four sites.

Financial & Operational Management

• Support Sites Services Manager with budget control, benchmarking and procurement in line with organisational procedures.
• Attend and coordinate audits, inspections, and site visits as required.

Qualifications

• A Workplace/Facilities qualification or 3+ years' experience in a comparable and relatable role.
• A recognised Health and Safety qualification is desirable (e.g., IOSH, NEBOSH).
• Proven team leadership abilities with experience guiding support staff or service teams and contractors.
• Demonstrable budget management skills and the ability to manage service-related spend effectively.
• Experience overseeing multi-site operations or working within a dispersed organisational setup.
• Strong knowledge of regulations and best practice related to site services operations.
• Excellent communication skills, with the ability to engage confidently with stakeholders and manage contractors.
• A good understanding of finance and HR processes relevant to facilities operations.
• A full driving licence would be advantageous.

Working at UKCEH is rewarding. Our science makes a real difference and enables people and the environment to prosper. We are the custodians of a wealth of environmental data, collected by UKCEH and its predecessors over the course of more than 60 years. As a valued member of our team, you'll get:

Benefits

• 27 days annual leave, plus 3 days for our Christmas closure.
• 10% employer pension contribution.
• Enhanced maternity and paternity leave (subject to qualifying requirements).
• 24-hour, 365-day access to support with physical, mental, social, health or financial issues plus access to our trained Welfare Officers.
• Flexible working opportunities.