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For Companies At a Glance
- Tasks: Lead membership sales and retention while enhancing member experience.
- Company: UK Business Angels Association supports UK startups and scaleups through a vibrant investment community.
- Benefits: Enjoy flexible working, networking opportunities, and a supportive team culture.
- Why this job: Be part of a mission-driven organisation that fuels innovation and entrepreneurship in the UK.
- Qualifications: Experience in membership sales or business development; strong communication and relationship-building skills required.
- Other info: Work in a small, entrepreneurial team environment with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
The UK Business Angels Association (UKBAA) is the trade body for angel and early-stage investment in the UK, representing a thriving community of over 650 members including angel groups, individual investors, venture funds, accelerators, and support organisations. Our mission is to build and connect the ecosystem that funds and supports the UK’s most exciting startups and scaleups.
We are seeking a proactive and commercially-minded Membership Growth & Engagement Manager to lead on membership sales and retention, while enhancing the overall value and experience of UKBAA membership. You’ll play a pivotal role in growing our member base, nurturing relationships, and shaping initiatives that respond to members' evolving needs and ambitions. This is a strategic and hands-on role for someone who thrives in a small, entrepreneurial team environment and is passionate about supporting innovation, startups, and the investment ecosystem.
Key Responsibilities
- Drive new member acquisition across all segments (investors, funds, networks, advisors, etc.).
- Develop and implement a targeted sales strategy including lead generation, pipeline management, and conversion.
- Build relationships with prospective members, articulating the value of UKBAA membership and tailoring the offer to different audiences.
- Identify and pursue partnership opportunities to expand reach and enhance the membership proposition.
Membership Engagement & Value Proposition
- Evolve and strengthen the UKBAA membership offer to ensure it delivers clear, compelling value.
- Lead the design and implementation of new initiatives, events, content, and services that align with member needs and interests.
- Monitor member feedback and engagement metrics to inform continuous improvement.
- Collaborate with the marketing and events teams to ensure the membership voice is embedded in all communications and programming.
Retention & Relationship Management
- Manage member renewals and develop strategies to enhance retention.
- Build strong relationships with existing members, ensuring regular touchpoints and personalised engagement.
- Maintain an up-to-date CRM and member insights to support data-driven decisions and reporting.
- Work with the Membership Administrator to ensure that membership fees and renewals are received on time, and intervene to retain members that may be considering cancelling their membership.
Strategic Development
- Work with the CEO and wider team to shape the strategic direction of membership growth and engagement.
- Prepare regular reports and insights on membership trends, challenges, and opportunities for the leadership team and board.
Person Specification
- Proven experience in membership sales, business development, or partnership management, ideally in a membership body, network, or similar organisation.
- Strong commercial acumen and track record of meeting or exceeding sales targets.
- Excellent relationship-building and communication skills across diverse stakeholders.
- A self-starter with the ability to work independently, manage priorities, and drive initiatives from concept to execution.
- Comfortable using CRM systems, data analysis tools, and digital communication platforms.
- Knowledge of the UK early-stage investment or innovation ecosystem.
- Experience developing and managing membership offerings or benefits programmes.
- Familiarity with HubSpot or similar CRM platforms.
Why Join UKBAA?
- Join a mission-driven organisation playing a key role in supporting innovation, entrepreneurship, and economic growth in the UK.
- Enjoy a collaborative, supportive team culture with opportunities to shape your role and grow professionally.
- Flexible working environment with a blend of remote and in-person work.
- Opportunities to network and engage with some of the UK’s leading investors and entrepreneurs.
Membership Growth & Engagement Manager employer: UK Business Angels Association
Contact Detail:
UK Business Angels Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Growth & Engagement Manager
✨Tip Number 1
Familiarise yourself with the UK early-stage investment ecosystem. Understanding the landscape will help you articulate the value of UKBAA membership to potential members and partners.
✨Tip Number 2
Network actively within the investment community. Attend relevant events, webinars, and meetups to build relationships with potential members and gain insights into their needs and expectations.
✨Tip Number 3
Leverage social media platforms to showcase your expertise in membership growth and engagement. Share valuable content that resonates with your target audience to attract interest in the UKBAA.
✨Tip Number 4
Prepare to discuss innovative ideas for enhancing member engagement. Think about new initiatives or services that could add value to the membership experience and be ready to present these during interviews.
We think you need these skills to ace Membership Growth & Engagement Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in membership sales, business development, or partnership management. Use specific examples that demonstrate your success in these areas, particularly in a membership body or similar organisation.
Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting innovation and startups. Clearly articulate how your skills align with the role's responsibilities, such as driving member acquisition and enhancing retention strategies.
Showcase Relationship-Building Skills: Provide examples of how you've successfully built relationships with diverse stakeholders. Highlight any experience you have in managing member engagement and retention, as this is crucial for the role.
Demonstrate Commercial Acumen: Include specific achievements that showcase your commercial acumen, such as meeting or exceeding sales targets. This will help illustrate your ability to contribute to the strategic growth of UKBAA's membership.
How to prepare for a job interview at UK Business Angels Association
✨Understand the Membership Landscape
Familiarise yourself with the UKBAA's mission and the current landscape of angel and early-stage investment in the UK. Being able to discuss recent trends and challenges in the sector will demonstrate your knowledge and passion for the role.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained relationships in previous roles. Highlight your communication skills and ability to tailor your approach to different stakeholders, as this is crucial for engaging members effectively.
✨Demonstrate Commercial Acumen
Be ready to discuss your experience in membership sales or business development. Share specific instances where you met or exceeded sales targets, and explain the strategies you used to achieve those results.
✨Prepare for Strategic Discussions
Think about how you would contribute to the strategic direction of membership growth and engagement. Be prepared to share your ideas on potential initiatives or partnerships that could enhance the value of UKBAA membership.
