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- Tasks: Manage payments, process transactions, and ensure accuracy in financial operations.
- Company: Join a leading bank with a strong commitment to customer service.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Why this job: Be part of a dynamic team that ensures smooth banking operations and customer satisfaction.
- Qualifications: Attention to detail and strong communication skills are essential.
- Other info: Collaborative environment with support for personal and professional growth.
The predicted salary is between 30000 - 40000 £ per year.
Inward faster payments entries to tally with NatWest account statement. All the inward cheques and direct debits are processed and returns are submitted on time to avoid risk/loss to the Bank.
Checking whether stop payments are in place and actioned when it comes for payment. Checking and authorising the entries related to debit card transactions. Ensure customer chargeback queries are taken up with MasterCard on time and tracking of chargeback on a regular basis. Ensure all customer related queries are attended in CRM.
Debit card reconciliation and related issues. Posting the outward clearing entries after checking whether total is tallied. Checking whether standing orders are set up and processed in line with the customer’s request.
Ensure that all faster payments requests are processed with necessary approvals in line with our policy and customer signature is matched. Authorising the payments in bankline after checking the random entries and total amount.
Co-ordinating with other departments/branches in case of any queries related to Clearing work. Assisting and managing the team members to get the job done on time without any errors. Ensure that all day to day tasks are completed by the team members at the end of the day.
Other day to day work for department.
Payments Associate in Swindon employer: UK Bank
Contact Detail:
UK Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payments Associate in Swindon
✨Tip Number 1
Network like a pro! Reach out to people in the finance and payments sector on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of payment processes and customer service. We recommend practising common interview questions related to the role, so you can showcase your skills confidently.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer’s mind and show your enthusiasm for the Payments Associate position.
✨Tip Number 4
Apply through our website for the best chance at landing that Payments Associate role. We’re always on the lookout for passionate candidates, and applying directly can help us see your application faster!
We think you need these skills to ace Payments Associate in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Payments Associate role. Highlight relevant experience, especially in handling payments and customer queries, as this will show us you understand the job requirements.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for the role. Use specific examples from your past experiences that relate to the tasks mentioned in the job description, like processing payments or managing customer queries.
Show Your Attention to Detail: In the finance world, attention to detail is key! Make sure your application is free from typos and errors. This not only reflects your professionalism but also shows us you can handle the meticulous nature of the job.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at UK Bank
✨Know Your Payments Inside Out
Make sure you brush up on your knowledge of payment processes, especially those related to faster payments and debit card transactions. Familiarise yourself with how to handle chargeback queries and the importance of timely processing to avoid risks.
✨Showcase Your Attention to Detail
In this role, accuracy is key. Be prepared to discuss examples from your past experiences where your attention to detail made a difference. Highlight how you ensure that all entries are checked and authorised correctly, as this will resonate well with the interviewers.
✨Demonstrate Teamwork Skills
This position involves coordinating with other departments and assisting team members. Think of specific instances where you’ve successfully worked in a team to achieve a goal. Emphasise your ability to manage tasks collaboratively and support your colleagues.
✨Prepare for Customer Queries
Since handling customer-related queries is part of the job, be ready to discuss how you approach customer service. Prepare examples of how you've resolved issues in the past, particularly in a financial context, to show that you can handle customer interactions effectively.