Key Responsibilities
- Manage a pipeline of Buy-to-Let mortgage cases from offer through to completion, prioritising workflows in a fast-paced environment.
- Liaise with Underwriters, Credit, Risk, Brokers, Solicitors, Valuers and Customers to progress cases and resolve queries.
- Review legal documentation, searches, indemnities and offer conditions to ensure completion requirements are satisfied.
- Act as a key point of contact for brokers and solicitors, managing post-offer queries and outstanding requirements.
- Apply BTL credit policies and lending criteria to resolve issues and manage escalations where required.
- Monitor valuation, credit search and offer expiry dates, taking proactive action to avoid delays.
- Coordinate with completion teams to ensure timely release of funds and smooth case completion.
- Maintain accurate pipeline and MI reports, providing completion forecasts and management updates.
- Support senior management with portfolio reports, presentations and analysis.
- Ensure customers and intermediaries receive timely updates throughout the post-offer process.
Mortgage Case Manager in London employer: UK Bank
Join our dynamic payroll team where we prioritise accuracy, compliance, and employee satisfaction. As a Specialist Payroll Officer, you will benefit from a supportive work culture that encourages professional growth and development, with opportunities to enhance your skills in payroll administration within the thriving banking sector. Our commitment to employee well-being and continuous learning makes us an exceptional employer in the heart of the financial services industry.