Payments Associate in Leeds

Payments Associate in Leeds

Leeds Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage payments, process transactions, and ensure accuracy in financial operations.
  • Company: Join a leading bank with a strong commitment to customer service.
  • Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
  • Other info: Collaborative environment with support for personal and professional growth.
  • Why this job: Be part of a dynamic team that ensures smooth financial transactions and customer satisfaction.
  • Qualifications: Attention to detail and strong communication skills are essential.

The predicted salary is between 30000 - 40000 £ per year.

Inward faster payments entries to tally with NatWest account statement. All the inward cheques and direct debits are processed and returns are submitted on time to avoid risk/loss to the Bank.

Checking whether stop payments are in place and actioned when it comes for payment. Checking and authorising the entries related to debit card transactions. Ensure customer chargeback queries are taken up with MasterCard on time and tracking of chargeback on a regular basis. Ensure all customer related queries are attended in CRM.

Debit card reconciliation and related issues. Posting the outward clearing entries after checking whether total is tallied. Checking whether standing orders are set up and processed in line with the customer’s request. Ensure that all faster payments requests are processed with necessary approvals in line with our policy and customer signature is matched.

Authorising the payments in bankline after checking the random entries and total amount. Co-ordinating with other departments/branches in case of any queries related to Clearing work. Assisting and managing the team members to get the job done on time without any errors. Ensure that all day to day tasks are completed by the team members at the end of the day.

Other day to day work for department.

Payments Associate in Leeds employer: UK Bank

As a Payments Associate at NatWest, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. With a strong focus on teamwork and collaboration, we offer comprehensive training programmes and opportunities for career advancement, ensuring you can build a rewarding career in the banking sector. Our commitment to work-life balance and employee well-being makes NatWest an exceptional employer, where your contributions are valued and recognised.
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Contact Detail:

UK Bank Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Payments Associate in Leeds

✨Tip Number 1

Network like a pro! Reach out to people in the finance and payments sector on LinkedIn. Join relevant groups and engage in discussions. You never know who might have a lead on that Payments Associate role!

✨Tip Number 2

Prepare for interviews by brushing up on your knowledge of payment processing and customer service. We recommend practising common interview questions and scenarios related to chargebacks and reconciliation. Confidence is key!

✨Tip Number 3

Showcase your skills! Create a portfolio or a presentation that highlights your experience with payments, customer queries, and teamwork. This can really set you apart during interviews and give you an edge.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Payments Associate in Leeds

Payment Processing
Reconciliation
Attention to Detail
Authorisation of Transactions
Customer Service
Chargeback Management
CRM Software Proficiency
Team Management
Interdepartmental Coordination
Time Management
Risk Management
Problem-Solving Skills
Compliance with Policies

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Payments Associate role. Highlight relevant experience, especially in handling payments and customer queries, as this will show us you understand the job requirements.

Craft a Compelling Cover Letter: Your cover letter should reflect your enthusiasm for the role and our company. Use it to explain why you're a great fit for the Payments Associate position and how your skills align with our needs.

Showcase Attention to Detail: Since the role involves checking and authorising transactions, it's crucial to demonstrate your attention to detail. Use specific examples in your application that showcase your ability to manage tasks accurately and efficiently.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves!

How to prepare for a job interview at UK Bank

✨Know Your Payments Inside Out

Make sure you brush up on your knowledge of payment processes, especially those related to faster payments and debit card transactions. Familiarise yourself with how NatWest operates and be ready to discuss how you would handle specific scenarios, like processing inward cheques or managing chargeback queries.

✨Showcase Your Attention to Detail

In this role, accuracy is key. Prepare examples from your past experiences where your attention to detail made a difference. Whether it was ensuring all entries tallied or checking for stop payments, be ready to demonstrate how you can prevent errors and manage risks effectively.

✨Be Ready to Discuss Teamwork

This position involves coordinating with other departments and assisting team members. Think of instances where you successfully collaborated with others to achieve a common goal. Highlight your communication skills and how you ensure tasks are completed on time without errors.

✨Prepare Questions About the Role

Interviews are a two-way street! Prepare thoughtful questions about the day-to-day responsibilities and challenges of the Payments Associate role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Payments Associate in Leeds
UK Bank
Location: Leeds
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