Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Investigate and manage fraud cases, analyse transactions, and implement prevention strategies.
- Company: Join a dynamic team focused on safeguarding financial integrity and security.
- Benefits: Enjoy flexible working options, professional development opportunities, and a supportive work culture.
- Why this job: Make a real impact by combating fraud and protecting customers while developing valuable skills.
- Qualifications: Experience in fraud investigation or financial crime prevention is preferred; strong analytical skills are essential.
- Other info: Stay ahead of evolving fraud trends and contribute to innovative prevention strategies.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a diligent Fraud Investigator to identify, investigate, and mitigate fraudulent activities, including APP scams and unauthorized fund transfers. The role involves managing fraud cases in the Reimbursement Claims Management System (RCMS), analyzing suspicious transactions, and implementing strategies to prevent future fraud. Strong analytical skills and adaptability to evolving fraud trends are essential to ensure operational integrity and security.
Key Responsibilities
- Case Management: Lodge and manage fraud cases in RCMS, responding to other financial institutions within prescribed timelines.
- Investigation: Conduct thorough investigations into suspected fraud, including interviewing parties, reviewing transaction histories, KYC data, and documentation, while maintaining accurate records.
- APP Fraud Approval: Prepare detailed investigation reports for APP fraud cases and present findings to relevant authorities for approval within set timelines.
- Fraud Detection: Analyze alerts from fraud detection systems to identify suspicious activities.
- Risk Mitigation: Assess fraud risks, develop strategies to strengthen internal controls, and recommend process improvements for fraud prevention.
- Reporting: Communicate findings and recommendations to stakeholders, including management and law enforcement, and submit reports via RCMS and other required platforms.
- Trend Awareness: Stay updated on emerging fraud trends, techniques, and technologies, incorporating industry best practices into prevention strategies and participating in relevant training.
Preferred Qualifications
- Experience in fraud investigation or financial crime prevention, in banking.
- Strong analytical and problem-solving skills with attention to detail.
- Proficiency in fraud detection systems and RCMS or similar platforms.
- Knowledge of APP scams, KYC processes, and transaction analysis.
- Excellent communication skills for stakeholder engagement and reporting.
- Ability to work under tight deadlines in a fast-paced environment.
- Commitment to continuous learning and staying informed on fraud trends.
Fraud Operations - AM employer: UK Bank
Contact Detail:
UK Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud Operations - AM
✨Tip Number 1
Familiarise yourself with the latest trends in fraud detection and prevention. Understanding current APP scams and financial crime techniques will not only help you in interviews but also demonstrate your commitment to staying informed in this rapidly evolving field.
✨Tip Number 2
Network with professionals in the fraud investigation sector. Attend industry events or join online forums where you can connect with others in the field. This can provide valuable insights and potentially lead to referrals for job openings at StudySmarter.
✨Tip Number 3
Brush up on your analytical skills by practising with real-world case studies. Being able to discuss specific examples of how you've approached fraud investigations or risk assessments can set you apart during the interview process.
✨Tip Number 4
Prepare to discuss your experience with fraud detection systems and RCMS. Be ready to explain how you've used these tools in past roles, as this knowledge is crucial for the position and will show that you're well-equipped to handle the responsibilities outlined in the job description.
We think you need these skills to ace Fraud Operations - AM
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fraud investigation or financial crime prevention. Emphasise your analytical skills and any specific tools or systems you've used, such as RCMS.
Craft a Strong Cover Letter: In your cover letter, address the key responsibilities mentioned in the job description. Provide examples of how you've successfully managed fraud cases or implemented fraud prevention strategies in the past.
Highlight Relevant Skills: Clearly outline your proficiency in fraud detection systems and your understanding of APP scams and KYC processes. Use specific terminology from the job description to demonstrate your knowledge.
Showcase Continuous Learning: Mention any training or courses you've completed related to fraud trends and prevention. This shows your commitment to staying updated in the field, which is crucial for this role.
How to prepare for a job interview at UK Bank
✨Showcase Your Analytical Skills
As a Fraud Investigator, strong analytical skills are crucial. Be prepared to discuss specific examples of how you've used these skills in past roles, particularly in identifying and mitigating fraud. Highlight any experience with data analysis or fraud detection systems.
✨Demonstrate Knowledge of APP Scams
Familiarise yourself with APP scams and other relevant fraud trends. During the interview, mention your understanding of these scams and how they impact financial institutions. This shows that you are proactive and knowledgeable about the industry.
✨Prepare for Case Management Questions
Expect questions related to case management and your approach to handling fraud cases. Be ready to explain your process for lodging and managing cases in systems like RCMS, and how you ensure timely responses to other financial institutions.
✨Communicate Effectively
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, especially when discussing complex topics like fraud investigations. Be prepared to demonstrate how you would communicate findings to stakeholders.
