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For Companies At a Glance
- Tasks: Manage payments, process transactions, and ensure accuracy in financial entries.
- Company: Join NatWest, a leading bank committed to innovation and customer service.
- Benefits: Enjoy flexible working options, competitive pay, and opportunities for growth.
- Why this job: Be part of a dynamic team that values precision and collaboration in finance.
- Qualifications: No specific experience required; just bring your enthusiasm and attention to detail.
- Other info: Perfect for students looking to gain real-world banking experience.
The predicted salary is between 28800 - 48000 £ per year.
Inward faster payments entries to tally with NatWest account statement. All the inward cheques and direct debits are processed and returns are submitted on time to avoid risk/loss to the Bank.
Checking whether stop payments are in place and actioned when it comes for payment. Checking and authorising the entries related to debit card transactions. Ensure customer chargeback queries are taken up with MasterCard on time and tracking of chargeback on a regular basis. Ensure all customer related queries are attended in CRM. Debit card reconciliation and related issues.
Posting the outward clearing entries after checking whether total is tallied. Checking whether standing orders are set up and processed in line with the customer’s request. Ensure that all faster payments requests are processed with necessary approvals in line with our policy and customer signature is matched. Authorising the payments in bankline after checking the random entries and total amount.
Coordinating with other departments/branches in case of any queries related to Clearing work. Assisting and managing the team members to get the job done on time without any errors. Ensure that all day-to-day tasks are completed by the team members at the end of the day. Other day-to-day work for the department.
Associate - Payments employer: UK Bank
Contact Detail:
UK Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate - Payments
✨Tip Number 1
Familiarise yourself with the payments processing systems and regulations, especially those related to faster payments and chargebacks. Understanding these will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the banking and finance sector, particularly those who work in payments. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Brush up on your customer service skills, as handling customer queries is a key part of this role. Consider role-playing scenarios with friends or family to build your confidence in addressing customer concerns.
✨Tip Number 4
Prepare for potential situational questions during the interview by thinking about how you would handle specific challenges related to payments processing. This will show your problem-solving abilities and readiness for the job.
We think you need these skills to ace Associate - Payments
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Associate - Payments position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in payments processing, customer service, or banking operations. Use specific examples to demonstrate your ability to handle tasks like cheque processing, debit card transactions, and customer queries.
Showcase Attention to Detail: Given the nature of the role, it's crucial to showcase your attention to detail. Mention instances where you successfully managed tasks that required precision, such as reconciling accounts or authorising payments accurately.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you're a great fit for the role. Discuss your understanding of the payment processes and your commitment to ensuring accuracy and compliance with policies.
How to prepare for a job interview at UK Bank
✨Understand the Role
Make sure you thoroughly understand the responsibilities of the Associate - Payments position. Familiarise yourself with inward faster payments, cheque processing, and debit card transactions, as these are key areas of focus.
✨Showcase Attention to Detail
Highlight your ability to check and authorise entries accurately. Prepare examples from your past experiences where your attention to detail prevented errors or improved processes.
✨Demonstrate Teamwork Skills
Since the role involves assisting and managing team members, be ready to discuss how you've successfully collaborated with others in previous jobs. Share specific instances where you helped a team meet deadlines or resolve issues.
✨Prepare for Customer Queries
As customer-related queries are a significant part of the job, think about how you would handle various scenarios. Be prepared to discuss your approach to resolving customer issues and ensuring satisfaction.
