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For Companies At a Glance
- Tasks: Manage payments, process transactions, and ensure accuracy in daily banking operations.
- Company: Join NatWest, a leading bank committed to innovation and customer service.
- Benefits: Enjoy flexible working options, competitive pay, and opportunities for growth.
- Why this job: Be part of a dynamic team that values precision and collaboration while making a real impact.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Perfect for students looking to gain practical experience in the finance sector.
The predicted salary is between 36000 - 60000 £ per year.
Inward faster payments entries to tally with NatWest account statement. All the inward cheques and direct debits are processed and returns are submitted on time to avoid risk/loss to the Bank.
Checking whether stop payments are in place and actioned when it comes for payment. Checking and authorising the entries related to debit card transactions. Ensure customer chargeback queries are taken up with MasterCard on time and tracking of chargeback on a regular basis. Ensure all customer related queries are attended in CRM. Debit card reconciliation and related issues.
Posting the outward clearing entries after checking whether total is tallied. Checking whether standing orders are set up and processed in line with the customer’s request. Ensure that all faster payments requests are processed with necessary approvals in line with our policy and customer signature is matched. Authorising the payments in bankline after checking the random entries and total amount.
Coordinating with other departments/branches in case of any queries related to Clearing work. Assisting and managing the team members to get the job done on time without any errors. Ensure that all day-to-day tasks are completed by the team members at the end of the day. Other day-to-day work for the department.
Associate - Payments employer: UK Bank
Contact Detail:
UK Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate - Payments
✨Tip Number 1
Familiarise yourself with the payments processing systems and regulations, especially those related to faster payments and debit card transactions. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Network with professionals in the banking and finance sector, particularly those who work in payments. Attend industry events or join relevant online forums to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Prepare for potential interview questions by practising scenarios related to handling customer queries and managing team tasks. Being able to articulate your problem-solving skills and teamwork experience will set you apart from other candidates.
✨Tip Number 4
Showcase your attention to detail and organisational skills during any interactions with us. Whether it's through emails or phone calls, demonstrating these traits can leave a positive impression and highlight your suitability for the Associate - Payments role.
We think you need these skills to ace Associate - Payments
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Associate - Payments position. Tailor your application to highlight relevant experience and skills that match these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in payments processing, customer service, or banking operations. Use specific examples to demonstrate your ability to handle tasks like cheque processing, debit card transactions, and customer queries.
Showcase Attention to Detail: Given the nature of the role, it's crucial to showcase your attention to detail. Mention instances where you successfully managed tasks that required precision, such as reconciling accounts or authorising payments accurately.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are a great fit for the role. Discuss your understanding of the payment processes and your commitment to ensuring accuracy and compliance with policies.
How to prepare for a job interview at UK Bank
✨Understand the Payments Process
Familiarise yourself with the payments process, especially regarding faster payments and cheque processing. Be prepared to discuss how you would ensure accuracy and timeliness in these areas.
✨Showcase Your Attention to Detail
Highlight your ability to check and authorise entries meticulously. Provide examples from past experiences where your attention to detail prevented errors or improved processes.
✨Demonstrate Team Collaboration Skills
Since the role involves coordinating with other departments, be ready to share instances where you successfully worked as part of a team. Emphasise your communication skills and how you manage queries effectively.
✨Prepare for Customer Interaction Scenarios
As customer queries are a significant part of the role, think of examples where you handled customer issues, particularly related to chargebacks or payment discrepancies. Show that you can maintain professionalism and empathy.
