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For Companies At a Glance
- Tasks: Manage payments, process transactions, and ensure accuracy in financial entries.
- Company: Join NatWest, a leading bank committed to innovation and customer service.
- Benefits: Enjoy flexible working options, competitive pay, and opportunities for growth.
- Why this job: Be part of a dynamic team that values precision and collaboration in finance.
- Qualifications: No specific experience required; just a keen eye for detail and a passion for finance.
- Other info: Perfect for students looking to gain real-world experience in banking.
The predicted salary is between 28800 - 43200 £ per year.
Inward faster payments entries to tally with NatWest account statement. All the inward cheques and direct debits are processed and returns are submitted on time to avoid risk/loss to the Bank.
Checking whether stop payments are in place and actioned when it comes for payment. Checking and authorising the entries related to debit card transactions. Ensure customer chargeback queries are taken up with MasterCard on time and tracking of chargeback on a regular basis. Ensure all customer related queries are attended in CRM.
Debit card reconciliation and related issues. Posting the outward clearing entries after checking whether total is tallied. Checking whether standing orders are set up and processed in line with the customer’s request. Ensure that all faster payments requests are processed with necessary approvals in line with our policy and customer signature is matched.
Authorising the payments in bankline after checking the random entries and total amount. Co-ordinating with other departments/branches in case of any queries related to Clearing work. Assisting and managing the team members to get the job done on time without any errors. Ensure that all day to day tasks are completed by the team members at the end of the day. Other day to day work for department.
Associate - Payments employer: UK Bank
Contact Detail:
UK Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate - Payments
✨Tip Number 1
Familiarise yourself with the payments processing systems and regulations, especially those related to faster payments and debit card transactions. Understanding these will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the banking and finance sector, particularly those who work in payments. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Brush up on your CRM skills, as handling customer queries is a key part of this role. Being able to discuss your experience with CRM systems confidently can set you apart from other candidates.
✨Tip Number 4
Prepare for potential scenario-based questions in interviews that assess your problem-solving skills, especially regarding chargeback queries and payment authorisations. Practising these scenarios can help you articulate your thought process effectively.
We think you need these skills to ace Associate - Payments
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Associate - Payments position. Tailor your application to highlight relevant experience and skills that match these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in payments processing, customer service, or banking operations. Use specific examples to demonstrate your ability to handle tasks like cheque processing, debit card transactions, and chargeback queries.
Showcase Attention to Detail: Given the nature of the role, it's crucial to showcase your attention to detail. Mention instances where you successfully managed tasks that required precision, such as reconciling accounts or authorising payments accurately.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are a great fit for the role. Discuss your understanding of the payment processes and your commitment to ensuring accuracy and compliance with policies.
How to prepare for a job interview at UK Bank
✨Understand the Role
Make sure you have a clear understanding of the responsibilities outlined in the job description. Familiarise yourself with terms like 'faster payments', 'debit card transactions', and 'chargeback queries' so you can speak confidently about them during the interview.
✨Showcase Attention to Detail
Since the role involves processing payments and ensuring accuracy, be prepared to discuss examples from your past experiences where your attention to detail made a difference. Highlight any relevant experience in finance or banking that demonstrates your ability to handle sensitive information accurately.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as dealing with discrepancies in payment entries or managing customer queries. Think through potential scenarios and how you would approach them, focusing on problem-solving and communication skills.
✨Emphasise Teamwork and Collaboration
This position requires coordinating with other departments and assisting team members. Be ready to share examples of how you've successfully worked in a team environment, resolved conflicts, or helped colleagues meet deadlines, showcasing your collaborative spirit.
