Facilities & Business Support Manager

Facilities & Business Support Manager

Full-Time 44290 - 44290 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead facilities and business support for a high-impact programme, ensuring smooth operations.
  • Company: Join a dynamic organisation committed to innovation and inclusivity.
  • Benefits: Enjoy a competitive salary, outstanding pension, flexible working, and generous leave.
  • Other info: We value diversity and encourage applications from under-represented groups.
  • Why this job: Make a real difference by supporting breakthrough innovations in a collaborative environment.
  • Qualifications: Experience in office management, team leadership, and budget oversight required.

The predicted salary is between 44290 - 44290 £ per year.

Reporting to the STEP Programme Operations Manager, you will lead facilities, administration, and business support services across a fast-growing, high-impact programme. You’ll manage a small but critical team, overseeing office operations, facilities, budgets, and programme coordination, ensuring everything runs smoothly behind the scenes so our technical teams can focus on delivering breakthrough innovation. This is a high-visibility role, working closely with the Programme Executive and Senior Leadership Team.

Key responsibilities

  • Lead, develop and line manage a team delivering facilities and administrative services
  • Build capability through training, clear processes and effective workload planning
  • Coordinate programme-wide administrative activities and business support
  • Oversee day-to-day management of STEP office environments and buildings
  • Ensure safe, efficient and effective workplace practices
  • Act as key interface with internal facilities teams and external partners
  • Support planning and delivery of new buildings and workspace fit-outs
  • Oversee business calendar planning and coordination of key meetings
  • Ensure smooth delivery of programme events, visits and inductions
  • Support senior stakeholders, including Director-level diary coordination

Communications & Collaboration

  • Enable clear, consistent internal communications across the programme
  • Work with communications teams to maintain accessible and up-to-date resources

Systems, Data & Ways of Working

  • Manage document control and programme data systems
  • Drive improvements in processes, digital tools and hybrid working practices
  • Contribute to business continuity and recovery planning
  • Manage an administration budget (~£300k) with strong financial oversight
  • Track spend versus forecast and ensure value for money
  • Coordinate procurement and supplier activities

We’re looking for a proactive, organised and collaborative leader who thrives in a complex programme environment.

Qualities and skills

  • Experience managing office operations and/or facilities
  • Proven team leadership and line management experience
  • Budget management responsibility
  • Strong organisational and project coordination skills
  • Excellent communication skills (written and verbal)
  • High level of IT literacy (MS Office and digital tools)
  • Experience supporting senior leadership teams
  • Ability to prioritise, delegate and manage competing demands
  • Data analysis / advanced Excel skills
  • Knowledge of project management approaches or methodologies

Additional Information

We welcome applications from under-represented groups, particularly women in STEM and individuals from British black and other ethnic minority backgrounds, and people with disabilities. Our Executive team, supported by our 'Equality, Diversity and Inclusion' (EDI) Partner and Inclusion Ambassadors, actively promotes EDI and takes steps to increase diversity within our organisation. This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including Disclosure & Barring Service (DBS) checks for criminal convictions. Whilst not required at this time, there is a possibility of an SC Clearance being required in the future. If a candidate already holds an SC clearance, that clearance can be transferred to UKFE.

Benefits

  • Outstanding defined benefit pension scheme
  • Corporate bonus scheme up to 7%
  • Relocation allowance (if eligible)
  • Flexible working options including family friendly policies
  • Employee Assistance Programme and trained Mental Health First Aiders
  • Generous annual leave allowance starting with 25 days, plus 3 days Christmas closure and 2.5 privilege days, in addition to UK bank holidays
  • A vibrant culture committed to equality and being fully inclusive

Facilities & Business Support Manager employer: UK Atomic Energy Authority

As a Facilities & Business Support Manager, you will join a dynamic and inclusive organisation that prioritises employee well-being and professional growth. With a strong commitment to equality, diversity, and inclusion, the company offers an outstanding pension scheme, flexible working options, and generous annual leave, fostering a vibrant work culture where your contributions are valued. This role not only provides the opportunity to lead a critical team in a high-impact programme but also allows you to collaborate closely with senior leadership, ensuring a meaningful and rewarding career path.

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Contact Details:

UK Atomic Energy Authority Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Facilities & Business Support Manager

Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Facilities & Business Support Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase why you're the perfect fit for the team and how you can contribute to their mission.

Tip Number 3

Practice your responses to common interview questions, especially those related to team leadership and budget management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements effectively.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our vibrant team and contributing to our mission.

We think you need these skills to ace Facilities & Business Support Manager

Team Leadership
Office Operations Management
Budget Management
Organisational Skills
Project Coordination
Communication Skills
IT Literacy

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in managing office operations and facilities. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!

Show Off Your Leadership Skills:Since this role involves leading a team, it’s crucial to demonstrate your team management experience. Share specific examples of how you’ve developed and supported your team in previous roles – we love to see that proactive approach!

Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to communicate your skills and experiences, as we appreciate well-structured applications that are easy to read.

Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy, and you’ll be part of our streamlined process, making it easier for us to review your application!

How to prepare for a job interview at UK Atomic Energy Authority

Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and required skills, especially around facilities management, team leadership, and budget oversight. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.

Showcase Your Leadership Skills

As a Facilities & Business Support Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on training, workload planning, and fostering collaboration. Highlight any specific achievements that demonstrate your ability to lead effectively in a complex environment.

Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you had to manage competing demands or improve processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.

Communicate Clearly and Confidently

Since excellent communication is crucial for this role, practice articulating your thoughts clearly. Be prepared to discuss how you would enable consistent internal communications and collaborate with senior stakeholders. Confidence in your communication will leave a positive impression on the interviewers.