Facilities & Business Support Coordinator

This is a varied and dynamic position where you will act as a central point of coordination for the STEP Programme.

Responsibilities

• Providing high-quality administrative and secretarial support to the STEP Programme Manager and Senior Leadership Team, aligned with the business calendar.
• Managing programme information and correspondence with discretion and confidentiality.
• Coordinating induction and orientation for new starters, ensuring a seamless onboarding experience.
• Working closely with the Internal Communications team to organise programme events and briefings.
• Collaborating with colleagues to maintain and update the STEP HIVE SharePoint with useful resources.
• Acting as an Inclusion Ambassador and Culture Champion, representing the wider STEP community.
• Diary & Meeting Management: Organise diaries, arrange travel, training, meetings, and site visits. Coordinate internal and external meetings, including visitor management and site access.
• Internal Communications: Prepare agendas, take minutes, and monitor meeting outcomes. Ensure clarity and accuracy in all written and verbal communications.
• Induction & Site Access: Deliver inductions for new starters and visitors, liaising with departments to secure IT access, passes, and accommodation.
• Data & Record Management: Maintain accurate records and data systems, following organisational policies on IT security and document control.
• Purchasing & Travel: Manage requisitions and purchases in line with financial delegations. Organise UK and international travel and conference registrations.
• Recruitment Administration: Support recruitment campaigns, schedule interviews, and liaise with hiring managers to ensure timely completion of processes.

Qualifications

• Strong organisational and communication skills, with the ability to manage multiple priorities.
• A proactive approach and attention to detail.
• Experience in administration within a complex organisation is desirable.
• Ability to work collaboratively and champion inclusion and culture within the team.
• GCSE grade C and above, or equivalent in English Language and Mathematics.
• Demonstrable administrative experience.
• Excellent interpersonal and communication skills.
• Discreet and professional approach.
• Proven ability to cope with multiple tasks and prioritise appropriately.
• Excellent IT literacy and competency with Microsoft Office software.

Salary and Benefits

• £32,903 + excellent benefits including an outstanding pension.
• Outstanding defined benefit pension scheme.
• Corporate bonus scheme up to 7% and relocation allowance (if eligible).
• Flexible working options including family friendly policies.
• Employee Assistance Programme and trained Mental Health First Aiders.
• Generous annual leave allowance starting with 25 days, plus 3 days Christmas closure and 2.5 privilege days, in addition to UK bank holidays.
• A vibrant culture committed to equality and being fully inclusive.

EEO Statement

We welcome applications from under–represented groups, particularly women in STEM and individuals from British black and ethnic minority backgrounds, and individuals with disabilities. Our Executive team, supported by our 'Equality, Diversity and Inclusion' (EDI) Partner and Inclusion Ambassadors, actively promotes EDI and takes steps to increase diversity within our organisation. We reinforce best practices in recruitment and selection and evaluate approaches to remove barriers to success.

Security and Eligibility

This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including the Disclosure & Barring Service (DBS) checks for criminal convictions. Whilst not required at this time, there is a possibility of an SC Clearance being required in the future. If a candidate already holds an SC clearance, that clearance can be transferred to UKIFS.

For applicants applying from outside the United Kingdom or those who have spent time outside the UK in the last five years, please view the UK government website for information on criminal records checks: https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants.