At a Glance
- Tasks: Conduct assessments and ensure compliance with electrotechnical schemes across the UK.
- Company: Join a leading certification service provider in the construction industry.
- Benefits: Competitive day rate, flexible working days, and six weeks of training.
- Other info: Be part of a professional assessment team with opportunities for growth.
- Why this job: Make a real impact by ensuring quality and compliance in the electrotechnical sector.
- Qualifications: Technical competence in electrical installations and excellent customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
We have exciting opportunities for Electrotechnical Self-employed Assessors covering various locations across the UK. You will undertake periodic assessments across all customers registered under various electrotechnical schemes to assess their work, resources and ensure they follow the rules and technical requirements relating to scheme membership. You will be expected to work independently following instructions and guidance contained in procedural manuals.
UK Assessor offers support to service industry-leading certification services, Building Regulations schemes, products, and support to the construction industry. We are dedicated to providing professional assessment services to a wide range of customers across the building services sector. Quality is the foundation of everything we do. Our clients are Government-recognised and United Kingdom Accreditation Service (UKAS) approved.
What you'll be doing:
- Undertaking daily/weekly programmed visits, to be centrally scheduled by a member of our administration team.
- Conducting assessments of customers/members ensuring they are compliant to the competent person scheme rules.
- Undertaking assessments of applicants for registration and conducting assessment visits in other geographical areas, as needed.
- Making recommendations concerning approval, continued registration, deferment or rejection and completing all documentation required by the appropriate procedures.
- Preparing and completing comprehensive assessment reports with specific attention to detail.
- Delivering all assessment documentation on time.
- Building relationships with customers whilst providing an excellent customer service.
- Assisting in the training of newly appointed Assessors, as requested.
- Complying with the requirements of our Health and Safety Policy.
- Undertaking any other duties as appropriate within your competence.
- Attending regular team meetings.
- Attending training courses and continued professional development.
What we're looking for:
Essential:
- High level of technical competence over a wide range of electrical installations.
- Detailed knowledge of BS 7671 and related codes of practice.
- Excellent report writing, numeracy, and IT skills, in particular Microsoft Office.
- Personable and communication skills with the ability to build excellent relationships at all levels.
- Excellent customer service skills can recognise the customers' needs and strives to deliver the best level of customer service.
- Excellent time management skills with the ability to prioritise workload and meet strict deadlines.
- Full driving licence.
- Full flexibility and the ability to work out of area when needed.
Desirable:
- Knowledge of accreditation criteria.
- Corporate membership of the IET/CIBSE.
- HNC in engineering or equivalent.
- Vocational Assessor qualifications.
- Adult Teaching qualifications.
What we'll offer you:
- A competitive day rate.
- Six weeks training.
- Flexibility, with regards to days worked.
- Chance to be a part of an extremely professional assessment team.
If you think this is the job for you, then we'd be delighted to hear from you! Please send your CV and a covering letter to Totaljobs. We are unable to respond to all applicants due to the high volumes of CVs we receive. Therefore, if you do not hear from us, unfortunately, this means you've been unsuccessful on this occasion.
Customer Service Quality Assessor employer: UK Assessor Limited
UK Assessor is an exceptional employer, offering a dynamic work environment where quality and professionalism are at the forefront of our operations. With a commitment to employee growth through comprehensive training and flexible working arrangements, we empower our assessors to excel in their roles while building strong relationships with clients across the construction industry. Join us to be part of a dedicated team that values your expertise and fosters a culture of continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Quality Assessor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your communication skills. As a Customer Service Quality Assessor, you'll need to articulate your thoughts clearly. Mock interviews with friends can help you nail this!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Service Quality Assessor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Customer Service Quality Assessor. Highlight your technical competence and experience in electrical installations, as well as any relevant qualifications. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Don’t forget to mention your excellent customer service skills and ability to build relationships.
Showcase Your Report Writing Skills:Since report writing is key for this position, include examples of your previous work or experiences that demonstrate your attention to detail and ability to produce comprehensive reports. We love seeing your writing prowess!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at UK Assessor Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around BS 7671 and related codes of practice. Being able to discuss these confidently will show that you’re not just familiar with the requirements but also passionate about the field.
✨Showcase Your Report Writing Skills
Since report writing is a key part of the role, prepare to discuss your experience in this area. Bring examples if possible, and be ready to explain how you ensure accuracy and attention to detail in your reports.
✨Demonstrate Your Customer Service Skills
Think of specific instances where you've gone above and beyond for a customer. This role requires excellent customer service skills, so be prepared to share how you build relationships and meet customer needs effectively.
✨Time Management is Key
Be ready to talk about how you prioritise your workload and manage deadlines. Share examples of how you’ve successfully handled multiple tasks or assessments while maintaining quality and compliance.
