Papaya Global is hiring an Integration Solutions Specialist in London for a hybrid mid-level role on its Integrations team. The position leads technical onboarding for customer connections between Papaya and HRIS, payroll, expense, time-tracking, and ERP systems. The work includes reviewing data structures, configuring mappings, testing connections, and resolving validation problems.
The position is based at 145 City Rd, London, EC1V 1AW, with hybrid working. Papaya Global lists the role among its current London openings, and the role page identifies the work as a customer-facing integration position rather than a software development role. A successful specialist works with customer HRIS, payroll, and IT teams, then coordinates with Product, Support, and Engineering when a case needs deeper investigation.
Role: Integration Solutions Specialist Employer: Papaya Global Location: 145 City Rd, London, United Kingdom, EC1V 1AW Work model: Hybrid Level: Mid level
Requirements
Applicants should have three to five years of integration-focused experience, experience with HRIS, payroll, ERP, or finance systems, and practical examples of AI-powered workflows or automation.
Customer Integration Work In London
The specialist leads technical onboarding from the first review of a customer's data structure through configuration and validation. Customer HRIS, payroll, and IT teams provide source-system details, field mappings, and workflow requirements that the specialist turns into a tested integration.
Papaya Global connects workforce systems through file connectors, customised APIs, and mapping tools. Its published connector range includes Workday HCM, BambooHR, HiBob, NetSuite, SAP SuccessFactors, Oracle HCM, Namely, Personio, and UKG, alongside payroll, expense, ERP, PTO, and vendor-management connections.
Data Mapping And Troubleshooting
Daily work includes diagnosing data inconsistencies, transformation issues, and validation errors. The specialist reads API responses in Postman, works with CSV and Excel structures, and uses logs to trace problems through an integration. Basic SQL and relational-database knowledge are useful, while DataDog, Coralogix, and Splunk experience is an advantage.
- Postman for reading API responses
- CSV and Excel for data structures and mapping
- DataDog, Coralogix, or Splunk for log analysis
- Basic SQL and relational databases
- HRIS, payroll, ERP, finance, and expense systems
AI Workflows And Customer Onboarding
AI work is part of the role's operational brief. The specialist builds or applies AI-powered workflows, agents, and no-code or low-code automations that improve data validation, troubleshooting, integration processes, and customer onboarding.
Papaya Global describes its wider platform as a workforce platform covering payroll, employer of record services, contractors, freelancers, time and attendance, benefits, and workforce analytics. Its public integration material identifies HCM, HRIS, ERP, compensation, PTO, journal-entry, expense, and vendor-management connectors, which gives the role a broad set of workforce data flows to understand.
Communication Across The Integrations Team
Customer communication is a core part of the position. The specialist explains technical issues to non-technical stakeholders, manages several customer integrations at once, and keeps field mappings and validation decisions organised.
The position works inside Papaya Global's Integrations team and collaborates with customer HRIS, payroll, and IT contacts as well as internal Product, Support, and Engineering colleagues. The role requires clear written communication, careful prioritisation, and the ability to identify practical AI adoption opportunities in a fast-growing SaaS environment.
Experience And Technical Preparation
Relevant experience includes HRIS integrations, technical implementation, workflow configuration, and payroll systems work. The role requires three to five years in an integration-focused position and familiarity with systems such as BambooHR, HiBob, SAP SuccessFactors, Workday, Namely, or NetSuite.
Strong candidates can explain a difficult data issue in ordinary language, trace a mapping from source system to destination, and describe how an automation reduced manual work or improved accuracy. Coding is not required for the Postman work, but the position does require practical technical judgement across APIs, data formats, logs, and enterprise systems.
Papaya Global's International Workforce Platform
Papaya Global operates across more than 180 countries and maintains offices in nine locations on four continents. The London role therefore sits inside a platform whose integration work crosses national payroll, workforce, and compliance requirements.
The role's fixed workplace detail is 145 City Rd in London, while its hybrid model leaves the working pattern to the employer's arrangements. Papaya Global's current London opening keeps the application route tied to the employer's role information.
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