Support Worker (Bank) Sanctuary Lodge
Support Worker (Bank) Sanctuary Lodge

Support Worker (Bank) Sanctuary Lodge

Braintree Full-Time No home office possible
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At a Glance

  • Tasks: Support clients in recovery, manage medication, and assist with daily living skills.
  • Company: Join the UK's leading Alcohol & Drug Rehab provider dedicated to making a difference.
  • Benefits: Enjoy flexible hours, training opportunities, discounts, wellness support, and employee appreciation days.
  • Why this job: Make a real impact in people's lives while working in a supportive and caring environment.
  • Qualifications: NVQ Level 2 in Health and Social Care or equivalent; strong communication and organisational skills required.
  • Other info: Inclusive recruitment process; perfect for those passionate about helping others.

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Support Worker (Bank) Sanctuary Lodge, Halstead

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Client:

Location:

Halstead, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

a6ae95390100

Job Views:

28

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Support Worker (Bank)

£12.21 per hour

Sanctuary Lodge, Halstead, Essex

Do you have a passion to help people?

Come and work for The UK\’s leading Alcohol & Drug Rehab provider. As a Support Worker (Bank), at our centre in Halstead, the benefits are endless.

  • You will have endless job satisfaction, and make a difference to people\’s lives
  • You can be a support system for others, and your presence will have a huge impact!

If you\’re looking for a new, exciting role, why not apply to join us? We pride ourselves on having a great team of dedicated addiction specialists, and provide a safe place to heal and feel secure with the best possible care and treatment.

The benefits of being a Support Worker (Bank) in the team:

  • Supportive PDP
  • Training and development opportunities
  • On-site parking
  • Blue Light Card- discounts at thousands of retailers
  • Employee of the month vouchers (Delegating up to £100 per month)
  • Wellness programme (24/7 BUPA counselling support)
  • Mental Health First Aiders
  • We host employee appreciation days!

Main duties of the Support Worker (Bank):

  • Provide advice, information and support to clients including referral to aftercare services that focus on maintaining an abstinent lifestyle.
  • Work with clients to produce appropriate and achievable recovery plans to help them address their identified needs.
  • Ensure clients observe the programme\’s rules and support the manager in investigating and taking action where these may have been breached including substance testing.
  • Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records.
  • Assist in the day-to-day operation of services by working with clients, enabling them to cope with practical aspects of daily living (life skills, benefits, housing).
  • Ensure residents attend external appointments in line with their care plan by supporting them to access transport or accompanying them if necessary.
  • Oversee and or conduct effective intake, assessment and discharge interventions.
  • Assist the therapeutic team to carry out accurate, complete and timely risk management planning and reviews in conjunction with external third parties where appropriate.
  • Undertake all duties and responsibilities in accordance with: company policies, procedures, protocols, guidelines, standards; good professional practice and the company\’s QA strategy, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations.
  • Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion.
  • Assist in the transfer of individuals between agencies and services.
  • NVQ Level 2 qualification in Health and Social Care or equivalent.
  • Good organisational skills and time management skills.
  • Good verbal and written communication skills at all levels.
  • Ability to work on own initiative and as part of a team.
  • Competent within the demands of the role in Word, Outlook and Excel
  • Ability to undertake lone-working safely and effectively.
  • Ability to negotiate and influence effectively in terms of professional boundaries.
  • Ability to develop and review risk management plans.
  • Ability to express empathy and a non-judgemental attitude with a calm, caring approach.
  • Capacity to handle intensive and pressurised situations.

Recruitment Process:

  • You will be called for a screening where our talent acquisition specialist can ask you questions around your work experiences
  • If you are successful with the above, you will be asked to attend an interview on site
  • UKAT is disability confident, providing an inclusive and accessible recruitment process.

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Support Worker (Bank) Sanctuary Lodge employer: UK Addiction Treatment Centres

At Sanctuary Lodge in Halstead, we are dedicated to providing a supportive and rewarding environment for our Support Workers. With a strong focus on employee development, wellness programmes, and a culture of appreciation, you will find endless opportunities to grow while making a meaningful impact in the lives of those battling addiction. Join us and be part of a compassionate team that values your contributions and prioritises your well-being.
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Contact Detail:

UK Addiction Treatment Centres Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Worker (Bank) Sanctuary Lodge

✨Tip Number 1

Familiarise yourself with the specific challenges faced by individuals in recovery from addiction. Understanding their needs and how to support them effectively will show your genuine passion for the role.

✨Tip Number 2

Highlight any relevant experience you have in health and social care, especially if it involves working with vulnerable individuals. This can set you apart from other candidates and demonstrate your capability.

✨Tip Number 3

Prepare for your screening call by thinking about examples from your past work that showcase your organisational skills and ability to handle pressure. This will help you articulate your strengths clearly.

✨Tip Number 4

Research Sanctuary Lodge and its approach to addiction recovery. Being knowledgeable about their values and services will allow you to align your answers during the interview with what they are looking for.

We think you need these skills to ace Support Worker (Bank) Sanctuary Lodge

Empathy
Communication Skills
Organisational Skills
Time Management
Teamwork
Ability to Work on Own Initiative
Risk Management Planning
Knowledge of Health and Social Care Standards
Record Keeping
Problem-Solving Skills
Ability to Handle Pressurised Situations
Negotiation Skills
Understanding of Substance Abuse Issues
Competence in Microsoft Word, Outlook, and Excel

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Support Worker (Bank) at Sanctuary Lodge. Tailor your application to highlight relevant experiences that align with the job description.

Craft a Compelling CV: Your CV should clearly outline your qualifications, including any NVQ Level 2 in Health and Social Care or equivalent. Emphasise your organisational skills, communication abilities, and experience in similar roles to stand out.

Write a Personal Statement: Include a personal statement that reflects your passion for helping others and your understanding of addiction recovery. Use specific examples from your past experiences to demonstrate your empathy and non-judgemental attitude.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in the support work field.

How to prepare for a job interview at UK Addiction Treatment Centres

✨Show Your Passion for Helping Others

As a Support Worker, your passion for helping people is crucial. Be prepared to share specific examples of how you've made a difference in someone's life, whether through previous work or personal experiences.

✨Demonstrate Your Communication Skills

Good verbal and written communication skills are essential for this role. During the interview, practice clear and concise communication, and be ready to discuss how you would handle difficult conversations with clients.

✨Highlight Your Teamwork Experience

This position requires working as part of a team. Share examples of how you've successfully collaborated with others in past roles, and emphasise your ability to support colleagues and contribute to a positive team environment.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving abilities and how you would handle challenging situations. Think about potential scenarios you might face as a Support Worker and prepare thoughtful responses that showcase your skills and empathy.

Support Worker (Bank) Sanctuary Lodge
UK Addiction Treatment Centres
U
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