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- Tasks: Support clients in recovery, manage medication, and assist with daily living skills.
- Company: Join the UK's leading Alcohol & Drug Rehab provider dedicated to making a difference.
- Benefits: Enjoy training opportunities, discounts, wellness support, and employee appreciation days.
- Why this job: Make a real impact in people's lives while working in a supportive team environment.
- Qualifications: NVQ Level 2 in Health and Social Care or equivalent; strong communication and organisational skills required.
- Other info: Inclusive recruitment process; we welcome applicants from all backgrounds.
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Come and work for The UK\’s leading Alcohol & Drug Rehab provider. As a Support Worker (Bank), at our centre in Worplesdon, Guildford, the benefits are endless.
- You will have endless job satisfaction, and make a difference to people\’s lives
- You can be a support system for others, and your presence will have a huge impact!
If you\’re looking for a new, exciting role, why not apply to join us? We pride ourselves on having a great team of dedicated addiction specialists, and provide a safe place to heal and feel secure with the best possible care and treatment.
The benefits of being a Support Worker (Bank) in the team:
- Supportive PDP
- Training and development opportunities
- On-site parking
- Blue Light Card- discounts at thousands of retailers
- Employee of the month vouchers (Delegating up to £100 per month)
- Wellness programme (24/7 BUPA counselling support)
- Mental Health First Aiders
- We host employee appreciation days!
Main duties of the Support Worker (Bank):
- Provide advice, information and support to clients including referral to aftercare services that focus on maintaining an abstinent lifestyle.
- Work with clients to produce appropriate and achievable recovery plans to help them address their identified needs.
- Ensure clients observe the programme\’s rules and support the manager in investigating and taking action where these may have been breached including substance testing.
- Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records.
- Assist in the day-to-day operation of services by working with clients, enabling them to cope with practical aspects of daily living (life skills, benefits, housing).
- Ensure residents attend external appointments in line with their care plan by supporting them to access transport or accompanying them if necessary.
- Oversee and or conduct effective intake, assessment and discharge interventions.
- Assist the therapeutic team to carry out accurate, complete and timely risk management planning and reviews in conjunction with external third parties where appropriate.
- Undertake all duties and responsibilities in accordance with: company policies, procedures, protocols, guidelines, standards; good professional practice and the company\’s QA strategy, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations.
- Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion.
- Assist in the transfer of individuals between agencies and services.
- NVQ Level 2 qualification in Health and Social Care or equivalent.
- Good organisational skills and time management skills.
- Good verbal and written communication skills at all levels.
- Ability to work on own initiative and as part of a team.
- Competent within the demands of the role in Word, Outlook and Excel
- Ability to undertake lone-working safely and effectively.
- Ability to negotiate and influence effectively in terms of professional boundaries.
- Ability to develop and review risk management plans.
- Ability to express empathy and a non-judgemental attitude with a calm, caring approach.
- Capacity to handle intensive and pressurised situations.
Recruitment Process:
- You will be called for a screening where our talent acquisition specialist can ask you questions around your work experiences
- If you are successful with the above, you will be asked to attend an interview on site
- UKAT is disability confident, providing an inclusive and accessible recruitment process.
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Support Worker (Bank) employer: UK Addiction Treatment Centres
Contact Detail:
UK Addiction Treatment Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker (Bank)
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals in recovery from addiction. Understanding their needs and how to support them will help you stand out during your screening and interview.
✨Tip Number 2
Demonstrate your ability to work as part of a team by sharing examples of past experiences where collaboration was key. This role requires strong teamwork, so highlighting your interpersonal skills can make a big difference.
✨Tip Number 3
Prepare to discuss your organisational and time management skills. As a Support Worker, you'll need to juggle multiple responsibilities, so showcasing your ability to prioritise tasks effectively will impress the hiring team.
✨Tip Number 4
Be ready to talk about your approach to handling stressful situations. The role can be intense, so demonstrating your calmness and ability to manage pressure will show that you're well-suited for the job.
We think you need these skills to ace Support Worker (Bank)
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and qualifications required for the Support Worker (Bank) position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in health and social care. Highlight any qualifications, such as NVQ Level 2, and specific skills like communication and organisational abilities that are mentioned in the job description.
Write a Strong Cover Letter: In your cover letter, express your passion for helping others and your understanding of the challenges faced by clients in recovery. Use specific examples from your past experiences to demonstrate how you can contribute positively to the team.
Prepare for the Screening: Anticipate questions related to your work experiences and how they relate to the role of a Support Worker. Be ready to discuss your approach to handling challenging situations and your ability to work both independently and as part of a team.
How to prepare for a job interview at UK Addiction Treatment Centres
✨Show Your Empathy
As a Support Worker, demonstrating empathy is crucial. Be prepared to share examples of how you've supported individuals in challenging situations, showcasing your ability to connect and understand their needs.
✨Know the Company Values
Familiarise yourself with the values and mission of the rehab provider. Understanding their approach to addiction treatment will help you align your answers with their ethos during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think of specific instances where you've successfully managed difficult situations or conflicts.
✨Highlight Your Qualifications
Make sure to discuss your NVQ Level 2 qualification in Health and Social Care or any relevant experience. This will demonstrate your preparedness for the role and your commitment to professional development.
