Waking Night Support Worker - Oasis Runcorn

Shift times: 19:30 - 08:00 - 43.75 hours per week. The schedule alternates between 3 nights one week and 4 nights the next. £12.71 per hour.

If you’re a solution focused, compassionate Waking Night Support Worker, we are interested in speaking with you! Come and be a part of The UK’s Leading Alcohol & Drug Rehab Provider, we pride ourselves on providing a world-class treatment in comfortable and affordable facilities across the UK.

You’ll be ensuring the day-to-day provision of a high-quality support programme to substance misusing clients, families and the community. We’re looking for someone to join our team at Oasis Runcorn.

The benefits of being a Waking Night Support Worker in the team:

• Supportive PDP Training and development opportunities
• On-site parking
• Blue Light Card - discounts at thousands of retailers
• Employee of the month vouchers (Delegating up to £100 per month)
• Wellness programme (24/7 BUPA counselling support)
• Mental Health First Aiders
• We host employee appreciation days!

Our Core Values: At the heart of everything we do are our four core values:

• Understanding – listening, empathising, and responding to individual needs.
• Kindness – treating everyone with dignity, respect, and compassion.
• Accountability – taking responsibility for our actions and maintaining high standards.
• Teamwork – working collaboratively to achieve the best outcomes for our clients.

Main duties of the Waking Night Support Worker:

• Undertake all duties and responsibilities in accordance with company policies, procedures, protocols, guidelines, standards; good professional practice and the company’s QA strategy, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations.
• Oversee and or conduct effective intake, assessment and discharge interventions.
• Assist the therapeutic team to carry out accurate, complete and timely risk management planning and reviews in conjunction with external third parties where appropriate.
• Ensure clients observe the programme’s rules and support the manager in investigating and taking action where these may have been breached including substance testing.
• Provide advice, information and support to clients including referral to aftercare services that focus on maintaining an abstinent lifestyle.
• Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion.
• Assist in the transfer of individuals between agencies and services.
• Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records.
• Work with clients to produce appropriate and achievable recovery plans to help them address their identified needs.
• Ensure residents attend external appointments in line with their care plan by supporting them to access transport or accompanying them if necessary.
• Assist in the day-to-day operation of services by working with clients, enabling them to cope with practical aspects of daily living (life skills, benefits, housing).

Essential criteria:

• Good organisational skills and time management skills.
• Good verbal and written communication skills at all levels.
• Ability to work on own initiative and as part of a team.
• Competent within the demands of the role in Word, Outlook and Excel.
• Strong active listening skills.
• Ability to undertake lone-working safely and effectively.
• Ability to negotiate and influence effectively in terms of professional boundaries.
• Ability to develop and review risk management plans.
• Ability to express empathy and a non-judgemental attitude with a calm, caring approach.
• Capacity to handle intensive and pressurised situations.

Recruitment Process:

• You will be called for a screening where our talent acquisition specialist can ask you questions around your work experiences.
• If you are successful with the above, you will be asked to attend an interview on site.
• UKAT is disability confident, providing an inclusive and accessible recruitment process.
• Strong customer service skills.