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- Tasks: Support clients in their recovery journey and help them develop life skills.
- Company: Join the UK's leading Alcohol & Drug Rehab provider with a compassionate team.
- Benefits: Competitive pay, training opportunities, wellness support, and employee discounts.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Inclusive recruitment process and excellent career development opportunities.
The predicted salary is between 10 - 16 £ per hour.
Do you have a passion to help people? Come and work for The UK's leading Alcohol & Drug Rehab provider. As a Support Worker (Bank), at our centre in Luton, the benefits are endless. You will have endless job satisfaction and make a difference to people's lives. You can be a support system for others, and your presence will have a huge impact. If you're looking for a new, exciting role, why not apply to join us? We pride ourselves on having a great team of dedicated addiction specialists and provide a safe place to heal and feel secure with the best possible care and treatment.
The benefits of being a Support Worker (Bank) in the team:
- Supportive PDP
- Training and development opportunities
- On-site parking
- Blue Light Card - discounts at thousands of retailers
- Employee of the month vouchers (Delegating up to £100 per month)
- Wellness programme (24/7 BUPA counselling support)
- Mental Health First Aiders
- We host employee appreciation days
Our Core Values: At the heart of everything we do are our four core values:
- Understanding – listening, empathising, and responding to individual needs.
- Kindness – treating everyone with dignity, respect, and compassion.
- Accountability – taking responsibility for our actions and maintaining high standards.
- Teamwork – working collaboratively to achieve the best outcomes for our clients.
Main duties of the Support Worker (Bank):
- Provide advice, information and support to clients including referral to aftercare services that focus on maintaining an abstinent lifestyle.
- Work with clients to produce appropriate and achievable recovery plans to help them address their identified needs.
- Ensure clients observe the programme's rules and support the manager in investigating and taking action where these may have been breached including substance testing.
- Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records.
- Assist in the day-to-day operation of services by working with clients, enabling them to cope with practical aspects of daily living (life skills, benefits, housing).
- Ensure residents attend external appointments in line with their care plan by supporting them to access transport or accompanying them if necessary.
- Oversee and or conduct effective intake, assessment and discharge interventions.
- Assist the therapeutic team to carry out accurate, complete and timely risk management planning and reviews in conjunction with external third parties where appropriate.
- Undertake all duties and responsibilities in accordance with company policies, procedures, protocols, guidelines, standards; good professional practice and the company's QA strategy, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations.
- Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion.
- Assist in the transfer of individuals between agencies and services.
Essential criteria:
- Good organisational skills and time management skills.
- Good verbal and written communication skills at all levels.
- Ability to work on own initiative and as part of a team.
- Competent within the demands of the role in Word, Outlook and Excel.
- Ability to undertake lone-working safely and effectively.
- Ability to negotiate and influence effectively in terms of professional boundaries.
- Ability to develop and review risk management plans.
- Ability to express empathy and a non-judgemental attitude with a calm, caring approach.
- Capacity to handle intensive and pressurised situations.
- Strong customer service skills.
Recruitment Process:
- You will be called for a screening where our talent acquisition specialist can ask you questions around your work experiences.
- If you are successful with the above, you will be asked to attend an interview on site.
- UKAT is disability confident, providing an inclusive and accessible recruitment process.
- We are proud to be a Disability Confident employer, committed to making our recruitment process inclusive and accessible to all.
Support Worker in Luton employer: UK Addiction Treatment Centres
Contact Detail:
UK Addiction Treatment Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker in Luton
✨Tip Number 1
Get to know the company before your interview! Research their values and mission, especially around kindness and understanding. This will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! As a Support Worker, you'll need to express empathy and maintain a calm approach. Try role-playing common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Be ready to share your experiences! Think of specific examples where you've demonstrated teamwork or handled challenging situations. This will help you stand out and show that you can thrive in a supportive environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our amazing team at Liberty House.
We think you need these skills to ace Support Worker in Luton
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for helping people shine through. We want to see how much you care about making a difference in others' lives, so share any relevant experiences that highlight this.
Tailor Your Application: Make sure to customise your application to match the job description. Use keywords from the listing, like 'empathy', 'teamwork', and 'accountability', to show us you understand what we're looking for in a Support Worker.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your skills and experiences are highlighted effectively.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at UK Addiction Treatment Centres
✨Know Your Values
Before the interview, take some time to reflect on the core values of the company. Understanding their focus on kindness, accountability, and teamwork will help you align your answers with what they’re looking for. Be ready to share examples from your past experiences that demonstrate these values in action.
✨Showcase Your Empathy
As a Support Worker, empathy is key. Prepare to discuss situations where you've had to listen and respond to someone's needs. Think about how you can convey your non-judgemental attitude and calm approach during the interview, as this will resonate well with the interviewers.
✨Demonstrate Your Organisational Skills
The role requires good organisational and time management skills. Bring up specific instances where you successfully managed multiple tasks or helped clients with their daily living skills. This will show that you can handle the demands of the job effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle pressurised situations. Think through potential challenges you might face as a Support Worker and how you would address them. Practising your responses will help you feel more confident during the interview.
