At a Glance
- Tasks: Lead a dynamic team to maximise sales and deliver top-notch customer service.
- Company: Join NAPA Auto Parts, a trusted name in automotive excellence.
- Benefits: Enjoy exclusive discounts, career growth, and performance bonuses.
- Other info: Fast-paced environment with great training and development opportunities.
- Why this job: Be part of a global brand and make a real impact in the automotive industry.
- Qualifications: Team leadership skills and a passion for customer relationships are key.
The predicted salary is between 30000 - 40000 £ per year.
NAPA Auto Parts UK & Ireland is a leading provider of high‑quality parts, tools, and equipment dedicated to light vehicle mechanics and automotive enthusiasts. With more than 260 locations across the UK and Ireland, we supply a comprehensive range of products from OEMs, OE‑matched suppliers, and exclusive brands. As part of the globally renowned NAPA network, which boasts over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise and a trusted reputation for quality, reliability, and excellence.
We are currently looking for a Branch Manager. As Branch Manager you will focus on maximising sales and achieving targets while ensuring first‑class service to all customers. You will have full autonomy within your branch and support from the local management team.
Responsibilities- Achieving branch sales, margin, and targets.
- Ensuring first‑class service to all customers.
- Driving the branch team, focusing on great customer service and communication whilst achieving sales and promotional targets.
- Managing and controlling branch and running costs.
- Managing stock control, including stock taking and adjustments.
- Managing cash handling and control of specific customer accounts.
- Supporting the organisation’s senior management in implementing and maintaining policies and procedures.
- Communicating to your team the key aims and objectives.
- Being responsible for the daily running of all aspects of the branch.
- Ensuring health and safety within the depot.
- Ability to manage and motivate a team to achieve objectives.
- Ability to communicate at all levels.
- Experience in building and maintaining customer relationships.
- Experience with online and Windows‑based cataloguing systems.
- Ability to lead from the front and create a team environment.
- Ability to work in a fast‑paced environment.
- Sales focused with a can‑do attitude.
- Ability to multitask and distinguish between “urgent” and “important” tasks.
- Knowledge of the local area and customer base (desired but not essential).
- Opportunity to join a global brand and market leader.
- Exclusive discounts and cashback from thousands of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat.
- Opportunities for career progression and bespoke training.
- Free pension advice from our standard pension provider.
- Free access to Health, Wellbeing and Financial tools.
- Potential to earn a performance‑based bonus, paid monthly.
- Discounts on car parts.
Alliance Automotive Group is an equal opportunities employer.
Branch Manager in Carlisle employer: UK AAG Alliance Automotive UK LV Ltd
NAPA Auto Parts UK & Ireland is an exceptional employer, offering a dynamic work environment where Branch Managers can thrive with full autonomy and support from a dedicated local management team. Employees benefit from exclusive discounts, career progression opportunities, and access to health and financial tools, all while being part of a globally recognised brand that values quality and customer service. Join us to be part of a culture that prioritises employee growth and rewards performance in a fast-paced, customer-focused setting.
Contact Details:
UK AAG Alliance Automotive UK LV Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager in Carlisle
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Branch Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching NAPA Auto Parts and understanding their values and goals. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your sales pitch! As a Branch Manager, you'll need to demonstrate your ability to drive sales and motivate a team. Role-play common interview scenarios with a friend to build your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the NAPA family and ready to take on the challenge.
We think you need these skills to ace Branch Manager in Carlisle
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Branch Manager role. Highlight your experience in sales, team management, and customer service. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the Branch Manager position. Share specific examples of how you've driven sales and motivated teams in the past.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use numbers and specific examples to demonstrate how you’ve met or exceeded targets in previous roles. We love seeing results!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s quick and easy, and it ensures your application gets to the right place. We can’t wait to hear from you!
How to prepare for a job interview at UK AAG Alliance Automotive UK LV Ltd
✨Know Your Numbers
As a Branch Manager, you'll be expected to achieve sales and margin targets. Brush up on your understanding of key performance indicators (KPIs) relevant to the role. Be ready to discuss how you've met or exceeded targets in previous positions.
✨Customer Service is Key
NAPA prides itself on first-class service, so prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you turned a negative experience into a positive one.
✨Team Leadership Matters
You'll need to manage and motivate a team, so come prepared with examples of how you've successfully led a team before. Highlight your communication skills and how you foster a collaborative environment.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to handle real-life situations, like managing stock control or dealing with cash handling issues. Prepare by thinking through potential challenges you might face in the role and how you'd address them.
