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For Companies At a Glance
- Tasks: Support daily store operations and lead a passionate team to deliver luxury customer experiences.
- Company: UJNG, a trendy boutique retailer in East London known for curated luxury fashion.
- Benefits: Competitive salary, career development opportunities, and a vibrant work environment.
- Why this job: Join a dynamic team and elevate the shopping experience for discerning customers.
- Qualifications: Experience in retail leadership, preferably in luxury fashion, with strong customer service skills.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Company Description
UJNG is an East London-based boutique retailer specialising in globally sourced luxury and independent fashion, featuring menswear, womenswear, accessories and lifestyle products. Originating as an online platform in 2016, UJNG has grown into a destination for discerning customers seeking carefully curated contemporary and avant-garde designer labels. With a flagship store on Redchurch Street in Shoreditch and a strong online presence, UJNG is known for its thoughtful product curation, craftsmanship and personalised luxury service.
Role Description
We are seeking an experienced Assistant Store Director to join our team in London on a full-time, on-site basis. The Assistant Store Director will support daily store operations, lead, mentor and develop the store team, and ensure an exceptional, luxury-oriented customer experience. This role works closely with the Store Director to drive commercial performance and operational excellence in a fast-paced retail environment.
Key Responsibilities:
- Support and manage daily store operations to ensure seamless execution and high standards
- Drive commercial performance by executing sales strategies and achieving store KPIs
- Lead, coach and develop team members to strengthen performance, product knowledge and customer service skills
- Elevate the customer experience through refined service, client engagement and bespoke selling
- Maintain store presentation and visual merchandising standards aligned with brand identity
- Assist with inventory management, stock flow and coordination with buying and operations teams
- Foster a collaborative, positive team culture and uphold company values
Qualifications
- Proven experience in retail leadership or store management, preferably within luxury, premium or designer fashion environments
- Demonstrated ability to drive sales results, achieve targets and contribute to commercial strategy
- Strong customer service mindset with a focus on delivering personalised, high-touch experiences
- Excellent leadership, coaching, and team development skills
- Strong organisational, analytical and problem-solving abilities
- Effective communicator with the ability to build rapport with customers and team members alike
- Comfortable working in a dynamic, fast-paced setting with changing priorities
Assistant Store Director in Slough employer: UJNG
Contact Detail:
UJNG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Director in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience in luxury fashion. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for fashion and customer service shine through. Share stories that highlight your leadership skills and how you've elevated customer experiences in the past.
✨Tip Number 3
Research UJNG thoroughly before your interview. Know their product lines, values, and what makes them stand out in the luxury market. This will help you tailor your answers and show you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the UJNG family right from the start.
We think you need these skills to ace Assistant Store Director in Slough
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for luxury and independent fashion shine through. We want to see how your style and values align with UJNG's ethos, so don’t hold back on sharing what excites you about the industry!
Highlight Your Leadership Skills: As an Assistant Store Director, you'll be leading a team, so make sure to showcase your experience in mentoring and developing others. We’re looking for examples of how you've driven performance and created a positive team culture in your previous roles.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We appreciate when candidates take the extra step to show they understand what we’re all about.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity at UJNG!
How to prepare for a job interview at UJNG
✨Know Your Brand Inside Out
Before the interview, dive deep into UJNG's brand values, product offerings, and customer experience philosophy. Familiarise yourself with their luxury and independent fashion lines, as well as their approach to curated collections. This knowledge will help you demonstrate your genuine interest and alignment with their vision.
✨Showcase Your Leadership Skills
Prepare specific examples from your past experiences where you've successfully led a team or improved store performance. Highlight how you mentored team members and enhanced customer service. This will illustrate your capability to support the Store Director and drive commercial success.
✨Emphasise Customer Experience
Be ready to discuss how you would elevate the customer experience at UJNG. Think of innovative ideas for client engagement and bespoke selling that align with their luxury service ethos. Showing that you prioritise customer satisfaction will resonate well with the interviewers.
✨Demonstrate Adaptability
Given the fast-paced nature of retail, prepare to share instances where you've successfully navigated changing priorities or solved problems on the fly. This will showcase your ability to thrive in dynamic environments, which is crucial for the Assistant Store Director role.
