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For Companies At a Glance
- Tasks: Support daily store operations and lead a passionate team to deliver luxury customer experiences.
- Company: UJNG, a trendy boutique retailer in East London known for curated luxury fashion.
- Benefits: Competitive salary, career development opportunities, and a vibrant work environment.
- Why this job: Join a dynamic team and elevate the shopping experience for discerning customers.
- Qualifications: Experience in retail leadership, preferably in luxury fashion, with strong customer service skills.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Company Description
UJNG is an East London-based boutique retailer specialising in globally sourced luxury and independent fashion, featuring menswear, womenswear, accessories and lifestyle products. Originating as an online platform in 2016, UJNG has grown into a destination for discerning customers seeking carefully curated contemporary and avant-garde designer labels. With a flagship store on Redchurch Street in Shoreditch and a strong online presence, UJNG is known for its thoughtful product curation, craftsmanship and personalised luxury service.
Role Description
We are seeking an experienced Assistant Store Director to join our team in London on a full-time, on-site basis. The Assistant Store Director will support daily store operations, lead, mentor and develop the store team, and ensure an exceptional, luxury-oriented customer experience. This role works closely with the Store Director to drive commercial performance and operational excellence in a fast-paced retail environment.
Key Responsibilities:
- Support and manage daily store operations to ensure seamless execution and high standards
- Drive commercial performance by executing sales strategies and achieving store KPIs
- Lead, coach and develop team members to strengthen performance, product knowledge and customer service skills
- Elevate the customer experience through refined service, client engagement and bespoke selling
- Maintain store presentation and visual merchandising standards aligned with brand identity
- Assist with inventory management, stock flow and coordination with buying and operations teams
- Foster a collaborative, positive team culture and uphold company values
Qualifications
- Proven experience in retail leadership or store management, preferably within luxury, premium or designer fashion environments
- Demonstrated ability to drive sales results, achieve targets and contribute to commercial strategy
- Strong customer service mindset with a focus on delivering personalised, high-touch experiences
- Excellent leadership, coaching, and team development skills
- Strong organisational, analytical and problem-solving abilities
- Effective communicator with the ability to build rapport with customers and team members alike
- Comfortable working in a dynamic, fast-paced setting with changing priorities
Assistant Store Director in London employer: UJNG
Contact Detail:
UJNG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Director in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience in luxury fashion. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up in style! When you go for interviews, dress the part. Since UJNG is all about luxury and fashion, make sure your outfit reflects that. It’s a great way to demonstrate your understanding of the brand.
✨Tip Number 3
Prepare to impress! Research UJNG’s product range and values before your interview. Being able to discuss their curated collections and how you can contribute to their luxury service will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the UJNG team.
We think you need these skills to ace Assistant Store Director in London
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for luxury and independent fashion shine through. We want to see how your personal style and values align with UJNG's ethos. Share any relevant experiences that highlight your passion for the industry!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Assistant Store Director role. Highlight your retail leadership experience and any specific achievements in driving sales or enhancing customer experiences. We appreciate a personal touch that shows you’ve done your homework on us!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We’re looking for strong communication skills, so make sure your writing reflects that – no fluff, just the good stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at UJNG!
How to prepare for a job interview at UJNG
✨Know Your Brand Inside Out
Before the interview, dive deep into UJNG's brand values, product offerings, and customer experience philosophy. Familiarise yourself with their luxury and independent fashion lines, as well as their approach to curated collections. This knowledge will help you demonstrate your genuine interest and alignment with their vision.
✨Showcase Your Leadership Skills
Prepare specific examples from your past experiences where you've successfully led a team or improved store performance. Highlight your coaching techniques and how you've developed team members' skills. This will show that you're not just a manager but a mentor who can elevate the store's culture and performance.
✨Emphasise Customer Experience
Be ready to discuss how you would enhance the customer experience at UJNG. Think of innovative ideas for client engagement and bespoke selling that align with their luxury service ethos. Sharing your strategies for creating memorable shopping experiences will set you apart as a candidate who truly understands the brand's mission.
✨Prepare for Dynamic Scenarios
Given the fast-paced nature of retail, think about how you would handle changing priorities or unexpected challenges. Prepare to discuss past situations where you've successfully navigated such dynamics. This will demonstrate your adaptability and problem-solving skills, which are crucial for the Assistant Store Director role.
