Company Description
Ujjiv Tech Ltd delivers integrated IT infrastructure and security solutions that help businesses operate securely, efficiently, and at scale. The company’s expertise includes enterprise IT infrastructure, networking, cyber security, CCTV surveillance, access control, intruder alarm systems, and 24/7 monitoring services. By combining deep technical knowledge with industry-leading technologies, Ujjiv Tech Ltd designs, implements, and supports solutions tailored to each client’s operational needs. The organization is committed to quality, innovation, and long-term partnerships that strengthen security, improve resilience, and support sustainable business growth.
Role Description
This is a full-time, on-site Field Services Engineer role based in the London Area, United Kingdom. The Field Services Engineer will install, configure, and maintain IT infrastructure and security systems, including networking equipment, CCTV, access control, and related hardware. The role involves conducting on-site diagnostics, troubleshooting system issues, and performing preventive maintenance to ensure optimal performance and uptime. The engineer will provide technical support and guidance to clients, document service activities, and collaborate with internal teams to deliver reliable, high-quality solutions. The position requires regular customer interaction, adherence to safety and compliance standards, and timely resolution of service requests.
Qualifications
- Strong field service experience, including on-site installation, configuration, and commissioning of IT and security systems.
- Proficiency in troubleshooting and technical support for networking, security, and surveillance equipment.
- Hands-on preventive maintenance skills for IT infrastructure, CCTV, access control, and related systems.
- Excellent customer service capabilities, with clear communication and a client-focused approach.
- Relevant technical education (e.g., diploma or degree in IT, engineering, or a related field) or equivalent practical experience.
- Working knowledge of networking fundamentals, hardware diagnostics, and basic cyber security best practices.
- Ability to work independently in the field, manage priorities, and maintain accurate service documentation.
- Valid UK Full driving license and willingness to travel within the London Area and nearby regions as required.
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