At a Glance
- Tasks: Deliver high-quality plumbing and multi-trade services in social housing.
- Company: Join United Infrastructure, a company committed to inclusivity and positive experiences.
- Benefits: Competitive salary, overtime, company van, tools, uniform, and pension scheme.
- Other info: Opportunities for training and career growth in a supportive environment.
- Why this job: Make a real difference in people's homes while developing your skills.
- Qualifications: Experience in plumbing and customer service; driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
United Infrastructure is seeking a skilled and reliable Multi‑Skilled Plumber to support our social housing repairs and maintenance contract. The successful candidate will deliver high‑quality plumbing works alongside multi‑trade tasks, ensuring homes are safe, compliant, and maintained to a high standard. You will play a key role in providing responsive and planned maintenance services to tenants, delivering excellent customer service while meeting operational and compliance targets.
Key Responsibilities
- Plumbing Duties
- Carry out day‑to‑day responsive repairs, maintenance, and installations on domestic plumbing systems.
- Diagnose and repair faults including leaks, blockages, and faulty fixtures.
- Install and maintain sanitary ware (toilets, basins, baths, sinks).
- Repair and maintain pipework (copper, plastic, etc.).
- Carry out minor drainage works and unblocking.
- Ensure water systems are safe and compliant with relevant regulations.
- Multi‑Skilled Duties
- Undertake additional basic trade tasks including carpentry (e.g. boxing in, minor repairs).
- Tiling and patch plastering.
- Basic painting & decorating.
- Make good surfaces following plumbing repairs.
- Customer Service
- Work in occupied and void social housing properties.
- Engage professionally with residents, ensuring clear communication.
- Provide a high standard of customer care at all times.
- Compliance & Safety
- Adhere to Health & Safety regulations and safe working practices.
- Complete required risk assessments and method statements (RAMS).
- Ensure all work meets industry and regulatory standards.
- Maintain accurate job records using handheld devices or systems.
- Operational Responsibilities
- Complete works within allocated timescales and KPIs.
- Use company systems for job updates, materials, and reporting.
- Maintain van stock levels and ensure company vehicle is kept safe and secure.
- Participate in call‑out rota if required.
Skills & Experience – Essential
- Proven experience as a plumber in repairs and maintenance.
- Experience working within social housing or similar environments.
- Strong fault‑finding and problem‑solving skills.
- Ability to carry out multi‑trade duties to a good standard.
- Full UK driving licence.
- Good communication and customer service skills.
Skills & Experience – Desirable
- NVQ Level 2/3 in Plumbing or equivalent qualification.
- Experience with planned maintenance and voids.
- Knowledge of compliance requirements within social housing.
- Basic IT skills (for mobile job management systems).
Personal Attributes
- Reliable, punctual, and professional.
- Customer‑focused with a positive attitude.
- Able to work independently and as part of a team.
- Flexible approach to workload and travel.
What We Offer
- Competitive salary + overtime opportunities.
- Company van and fuel card.
- Tools and uniform provided.
- Pension scheme.
- Training and ongoing development.
- Opportunity to grow within United Infrastructure.
This role requires a DBS check due to working in occupied homes.
Plumber Multi in Thame employer: UI Social Infrastructure Limited
At United Infrastructure, we pride ourselves on being an inclusive and supportive employer, offering a competitive salary alongside opportunities for overtime and professional development. Our work culture emphasises teamwork and customer service, ensuring that our Multi-Skilled Plumbers not only contribute to the safety and comfort of social housing but also enjoy a fulfilling career with access to training and growth within the company. With a commitment to employee well-being and a focus on compliance and safety, we provide the tools and resources necessary for our team members to thrive in their roles.
Contact Details:
UI Social Infrastructure Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Plumber Multi in Thame
✨Tip Number 1
Network like a pro! Reach out to your contacts in the plumbing and maintenance industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you can, create a portfolio showcasing your best plumbing work. This could be photos of completed jobs or even testimonials from satisfied customers. It’s a great way to stand out!
✨Tip Number 3
Prepare for interviews by brushing up on common plumbing scenarios and customer service questions. Practice makes perfect, so consider doing mock interviews with friends or family.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for skilled plumbers like you. Plus, it’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace Plumber Multi in Thame
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your plumbing experience and any multi-trade skills you have. We want to see how your background aligns with the role, so don’t hold back on showcasing your expertise!
Tailor Your Application:Take a moment to customise your application for this specific role. Mention your experience in social housing and how you’ve delivered excellent customer service in the past. It’ll make your application stand out to us!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points shine through. This helps us understand your qualifications quickly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at UI Social Infrastructure Limited
✨Know Your Plumbing Stuff
Make sure you brush up on your plumbing knowledge before the interview. Be ready to discuss your experience with repairs, installations, and any specific plumbing systems you've worked with. Highlight your problem-solving skills and be prepared to share examples of how you've tackled tricky plumbing issues in the past.
✨Show Off Your Multi-Skilled Abilities
Since this role involves multi-trade tasks, don’t forget to mention your experience with carpentry, tiling, or basic painting and decorating. Prepare to talk about how you’ve successfully completed these tasks alongside plumbing work, as it shows your versatility and ability to handle various jobs.
✨Customer Service is Key
United Infrastructure values excellent customer service, so be ready to discuss how you engage with residents. Share examples of how you've communicated effectively with customers, resolved their concerns, and ensured they were satisfied with your work. A positive attitude goes a long way!
✨Safety First!
Familiarise yourself with Health & Safety regulations relevant to plumbing and maintenance. Be prepared to discuss how you ensure compliance and safety in your work. Mention any experience you have with risk assessments and method statements, as this will demonstrate your commitment to safe working practices.
