At a Glance
- Tasks: Manage planning and administrative tasks for critical infrastructure projects.
- Company: Join a rapidly expanding company focused on impactful infrastructure projects.
- Benefits: Gain valuable experience in a dynamic environment with growth opportunities.
- Other info: Inclusive workplace committed to positive experiences for all applicants.
- Why this job: Be part of a team that makes a real difference in community infrastructure.
- Qualifications: Relevant admin experience and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
About United Infrastructure
United Infrastructure is a dynamic and rapidly expanding business focused on delivering critical infrastructure projects across the utility and social infrastructure sectors.
Role Overview
As a Planner, your day-to-day tasks will include preparing, reviewing and monitoring appointments, visits and completions to ensure adherence to deadlines and timescales, liaising with the client and wider team, ensuring all relevant parties are informed of latest updates. You will be required to make contact via email and telephone on a daily basis. You will be responsible for all planning, administrative and customer liaison requirements for the assigned project, ensuring Total Mobile is always up-to-date, logging new jobs, arranging resident contact for Validation and Post Inspection Surveys, allocating job codes to Site Managers, responding to client queries, generating letters to residents, monitoring shared inbox, providing admin support to the Disrepairs Team, raising purchase orders, and attending client meetings as requested.
Responsibilities
- Prepare, review and monitor appointments, visits and completions.
- Liaise with clients and team, ensuring all parties receive updates.
- Make daily contact via email and telephone.
- Manage all planning, administrative and customer liaison tasks for assigned projects.
- Keep Total Mobile data up to date and accurate for reporting.
- Log new jobs onto Total Mobile.
- Arrange resident contact for Validation and Post Inspection Surveys.
- Allocate job codes to Site Managers.
- Respond to client queries regarding access to properties.
- Generate letters to residents at various points of the workflow.
- Monitor shared inbox to meet targeted email action levels.
- Provide admin support to the Disrepairs Team.
- Raise purchase orders as instructed.
- Attend client meetings as requested.
Qualifications
- Relevant admin qualification or proven experience.
- Experience within a similar role.
- Strong experience working in a fast-moving environment delivering a high quality service.
- Experience working in a customer-facing environment.
- Proficiency in Microsoft Office (Outlook, Excel, Word).
- Demonstrated awareness and understanding of equality issues.
Equal Opportunities Statement
At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know – we want this to be the best possible experience for you.
Planner in Loughton employer: UI Social Infrastructure Limited
United Infrastructure is an excellent employer that prioritises employee growth and development within a supportive and inclusive work culture. As a Planner, you will benefit from a dynamic environment where your contributions directly impact critical infrastructure projects, while enjoying opportunities for professional advancement and collaboration with a dedicated team. Located in a thriving sector, we offer a unique chance to engage in meaningful work that enhances community well-being.
Contact Details:
UI Social Infrastructure Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Planner in Loughton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Planner role. Keep it concise and focus on your relevant experience and skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us at StudySmarter. It shows initiative and interest!
We think you need these skills to ace Planner in Loughton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Planner role. Highlight your relevant experience in administration and customer liaison, and show us how you can keep things organised and efficient.
Show Off Your Communication Skills:Since you'll be liaising with clients and the team daily, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to reflect how you would interact in the role.
Highlight Your Tech Savvy:We love candidates who are comfortable with technology! Mention your proficiency in Microsoft Office and any experience with project management tools like Total Mobile. This will show us you're ready to hit the ground running.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at UI Social Infrastructure Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Planner role and its responsibilities. Familiarise yourself with the tasks mentioned in the job description, like managing appointments and liaising with clients. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves daily contact via email and telephone, be prepared to discuss your communication style. Think of examples where you've effectively communicated with clients or team members. Practising clear and concise responses during the interview will also reflect your ability to convey information efficiently.
✨Demonstrate Your Organisational Skills
As a Planner, you'll need to juggle multiple tasks and deadlines. Bring examples of how you've successfully managed your time and prioritised tasks in previous roles. You could even mention specific tools or methods you use to stay organised, which will show that you're ready to hit the ground running.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions about the company culture, team dynamics, or specific projects. This not only shows your interest but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage in a meaningful conversation with the interviewer.
