At a Glance
- Tasks: Lead a team of Resident Liaison Officers and ensure excellent customer service.
- Company: Join United Infrastructure, a dynamic company transforming critical infrastructure across the UK.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal and professional growth.
- Other info: Fast-paced environment with a focus on creativity and continuous learning.
- Why this job: Be part of an exciting journey delivering innovative solutions to real-world challenges.
- Qualifications: Experience in leadership, communication skills, and a background in property management.
The predicted salary is between 31500 - 38500 £ per year.
United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors.
Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.
Our company is split into two business areas: Utility Infrastructure – Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators.
Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.
Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience.
If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know — we want this to be the best possible experience for you.
Seeking experienced senior RLO, our RLO looking for progression with proven track record for delivering planned works to occupied properties.
Experience with leaseholders and previous kitchen and bathroom experience.
Demonstrate experience in leadership or mentoring, good written and verbal communication.
Successful candidate will be leading a team of up to 12 RLOs in their daily duties, carrying out regular site visits to monitor and provide guidance to ensure all company procedures are implemented and drive excellence with customer service.
Lead on complaints to seek resolution within our agreed timeframe, monitor KPIs, provide client reports, build strong client relationships with their internal liaison and complaints team.
Organise resident open days / meet the contractor days were needed.
Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.
Here at United Infrastructure, we invest in our people and firmly believe that our workforce is our most valuable asset.
A driving force for success and the core to achieving our vision of creating a connected and sustainable future, our team is the heart of our organisation.
Are you looking to be part of an exciting journey within an evolving business? Want to learn something new, every single day? Then you’ve come to the right place.
A fast-paced, diverse, and hugely ambitious business, we welcome challengers, innovators and people who embrace change.
Establish yourself in a creative environment that champions freedom of expression, and supports you in your personal and professional development – because together, we achieve more.
#J-18808-Ljbffr
Senior Resident Liaison Officer in Dartford employer: UI Social Infrastructure Limited
As a Principal Design Lead at our company, you will thrive in a dynamic and supportive work environment that prioritises innovation and excellence. We offer comprehensive professional development opportunities, a collaborative culture that encourages mentorship, and the chance to work on high-impact projects in a vibrant location. Join us to be part of a team that values integrity, creativity, and a proactive approach to design management, ensuring your contributions lead to meaningful outcomes.
Contact Details:
UI Social Infrastructure Limited Recruitment Team
