Senior Resident Liaison Lead β€” Occupied Homes & KPIs in Dartford

Senior Resident Liaison Lead β€” Occupied Homes & KPIs in Dartford

Dartford Full-Time 45000 - 55000 Β£ / year (est.) No working from home possible
UI Social Infrastructure Limited

At a Glance

  • Tasks: Lead a team of RLOs, monitor performance, and ensure top-notch customer service.
  • Company: Join United Infrastructure, a leader in the industry with a focus on client relationships.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
  • Other info: Fast-paced role with exciting challenges and career advancement potential.
  • Why this job: Make a real difference by enhancing resident experiences and driving team success.
  • Qualifications: Experience in leadership and strong communication skills are essential.

The predicted salary is between 45000 - 55000 Β£ per year.

United Infrastructure is seeking a senior RLO to lead a team of up to 12 RLOs, monitor performance, and maintain strong client relationships. The role involves site visits, KPI oversight, and ensuring adherence to company procedures while driving excellent customer service.

You will organize resident open days and liaise with clients and the complaints team to resolve issues within agreed timescales. A dynamic, fast-paced environment awaits.

#J-18808-Ljbffr

Senior Resident Liaison Lead β€” Occupied Homes & KPIs in Dartford employer: UI Social Infrastructure Limited

As a Principal Design Lead at our company, you will thrive in a dynamic and supportive work environment that prioritises innovation and excellence. We offer comprehensive professional development opportunities, a collaborative culture that encourages mentorship, and the chance to work on high-impact projects in a vibrant location. Join us to be part of a team that values integrity, creativity, and a proactive approach to design management, ensuring your contributions lead to meaningful outcomes.

UI Social Infrastructure Limited

Contact Details:

UI Social Infrastructure Limited Recruitment Team

We think you need these skills to ace Senior Resident Liaison Lead β€” Occupied Homes & KPIs in Dartford

Team Leadership
Performance Monitoring
Client Relationship Management
Site Visits
KPI Oversight
Adherence to Procedures
Customer Service Excellence