At a Glance
- Tasks: Engage with residents, manage communications, and ensure smooth project processes.
- Company: Dynamic infrastructure company focused on impactful projects in utilities and social sectors.
- Benefits: Competitive salary, career progression, and immediate interviews for qualified candidates.
- Other info: Must have a vehicle and valid driving license; travel required across South London and surrounding areas.
- Why this job: Make a real difference in communities while developing your career in property services.
- Qualifications: Excellent communication skills and experience in resident liaison or community engagement.
The predicted salary is between 31500 - 38500 £ per year.
United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.
Our company is split into two business areas:
- Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure for the UK’s largest network owners and operators.
- Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.
As a vital member of our team, you will make a genuine difference to the lives of the people we work with and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer, you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. This will cover our work primarily in South London, but potentially some travel across Kent, Surrey and West Sussex. You will ensure residents are aware of the works processes and communicate updates/changes accordingly. In addition, you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams.
This role will require travel; you must have your own vehicle and valid driving license.
Qualifications: With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison/community engagement role, preferably within planned/reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role.
What We Offer: Competitive salary and benefits package, opportunities for career progression aligned with the company’s growth, immediate interview for qualified candidates.
Resident Liaison Officer in Dartford employer: UI Social Infrastructure Limited
As a Principal Design Lead at our company, you will thrive in a dynamic and supportive work environment that prioritises innovation and excellence. We offer comprehensive professional development opportunities, a collaborative culture that encourages mentorship, and the chance to work on high-impact projects in a vibrant location. Join us to be part of a team that values integrity, creativity, and a proactive approach to design management, ensuring your contributions lead to meaningful outcomes.
Contact Details:
UI Social Infrastructure Limited Recruitment Team
