Credit Controller

Credit Controller

Full-Time 36000 - 60000 £ / year (est.) No home office possible
UHY Hacker Young Group

At a Glance

  • Tasks: Manage your own ledger and support effective debt collection.
  • Company: Join UHY Hacker Young, a leading network of chartered accountants.
  • Benefits: 31 days holiday, private medical insurance, and gym membership discounts.
  • Why this job: Be part of a people-first culture that values work-life balance and career growth.
  • Qualifications: GCSEs in Maths and English, numeracy skills, and experience with credit control.
  • Other info: Dynamic role with opportunities for professional development and mentoring.

The predicted salary is between 36000 - 60000 £ per year.

Are you a self-motivated, hardworking, ambitious person looking for your next challenge? If you are, and you’re looking to join a national operation with international reach, then we have a great role for you, based at our London office near Tower Bridge.

Our firm, The UHY Hacker Young Group, is a leading network of chartered accountants with offices spanning England, Wales and Northern Ireland. We are also a founding member of UHY International, our global network, which has over 330 offices in all major global business jurisdictions.

We are a people-first business, and we recognise that you, and the rest of our team, are essential to deliver on our purpose of helping you prosper, whether you are a client, a member of our team, or part of our wider community. We want you to be challenged, to learn and grow while you’re with us, to have fun in the workplace, work with like-minded individuals, and deliver great services.

Are you looking to join a team that:

  • believes in and delivers a culture of work-life balance, with a focus on wellbeing?
  • provides a clear career framework and routes to progress?
  • understands the importance of rewarding and retaining high calibre teams?
  • delivered 20% growth in the last 12 months?

If so we would love to hear from you.

Role overview: As a Credit Controller, you will be responsible for managing your own ledger and supporting the effective collection of outstanding debts across UHY. Building on a solid understanding of accounts receivable processes, aged debt reporting and credit risk, the role combines technical expertise with relationship management skills to ensure prompt and professional credit control.

Working with limited supervision, you will communicate effectively with clients and colleagues, identifying and escalating risks, and actively participate in workstreams that add value to the credit control function. You are expected to uphold UHY’s values, develop knowledge of service lines and key contacts, and act as a role model for junior members of the team.

As part of your ongoing professional development, we will support you in undertaking CICM study and other training as directed, if required. You will also mentor junior colleagues, provide guidance, and contribute to a culture of continuous improvement and high-quality service.

Key responsibilities include:

  • Proactively manage customer accounts to ensure timely payments, supporting the company’s cash flow and financial health.
  • Chase overdue debts professionally and negotiate payment plans to maintain strong customer relationships.
  • Produce regular reports on aged debt, cash flow, and payment trends to inform management decisions.
  • Resolve billing queries quickly and efficiently, ensuring a positive experience for customers.
  • Ensure compliance with company policies, accounting standards, and relevant legal regulations.
  • Continuously identify and implement improvements to credit control processes, driving efficiency and effectiveness.
  • Regular meetings with your portfolio managers, these meetings are to be held at the office location. Some travel will be expected.

Working arrangements: The working week is 35 hours per week (Monday-Friday) to be worked from 09:30-17:30 with flexibility of hours to meet specific work demands. Location: Your principal work base is our London Office.

At UHY it’s all about you – our benefits include:

  • 31 days holiday (including bank holidays & Compulsory Christmas shutdown counted as part of holiday entitlement)
  • The ability to ‘purchase’ extra days leave in salary sacrifice
  • Private medical insurance at discounted rates
  • Private medical insurance (Assistant manager and above)
  • Subsidised corporate gym membership at Fitness First
  • Life assurance (4x salary)
  • Season ticket loan (for travel)
  • Enhanced Maternity & Paternity pay
  • Pension Scheme arrangements
  • Employee discount platform – UHY Plus
  • Cycle to work scheme

Person specifications – Desirable experience and skills:

  • GCSEs (or equivalent) including Maths and English
  • Proven numeracy skills, and experience using Microsoft Excel/Office and accounting or ERP systems.
  • CICM Level 3 Diploma in Credit & Collections (or actively studying)
  • Demonstrable experience of managing ledgers, credit risk and client relationships within a finance or credit control environment.

Apply through the button below or by sending your CV to Josh Rufus at j.rufus@uhy-uk.com.

Credit Controller employer: UHY Hacker Young Group

At UHY Hacker Young Group, we pride ourselves on being a people-first organisation that fosters a culture of work-life balance and employee wellbeing. Our London office, located near the iconic Tower Bridge, offers a vibrant work environment where you can thrive professionally while enjoying generous benefits such as 31 days of holiday, private medical insurance, and opportunities for career progression through ongoing training and mentorship. Join us to be part of a dynamic team that values your contributions and supports your growth in the exciting field of credit control.
UHY Hacker Young Group

Contact Detail:

UHY Hacker Young Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Controller

✨Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Credit Controller role. You never know who might have a lead or can put in a good word for you!

✨Tip Number 2

Prepare for interviews by researching UHY Hacker Young Group and their values. Show them you’re not just another candidate; you’re genuinely interested in their culture and how you can contribute to their growth.

✨Tip Number 3

Practice your negotiation skills! As a Credit Controller, you'll need to chase overdue debts while keeping relationships intact. Role-play with a friend to get comfortable with those tricky conversations.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at UHY. Let’s get you that job!

We think you need these skills to ace Credit Controller

Credit Control
Accounts Receivable Processes
Aged Debt Reporting
Credit Risk Management
Relationship Management
Numeracy Skills
Microsoft Excel
Accounting Software
CICM Level 3 Diploma in Credit & Collections
Debt Collection
Negotiation Skills
Problem Resolution
Compliance with Legal Regulations
Continuous Improvement
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your numeracy skills and any relevant experience in credit control or finance to catch our eye!

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Credit Controller role. Share your motivation, ambition, and how you align with our people-first culture. We love a personal touch!

Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Whether it’s improving cash flow or resolving billing queries, let us know how you've made a difference in your previous roles.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and we can’t wait to see your application come through!

How to prepare for a job interview at UHY Hacker Young Group

✨Know Your Numbers

As a Credit Controller, you'll be dealing with numbers all day. Brush up on your numeracy skills and be ready to discuss how you've managed ledgers or dealt with credit risk in the past. Prepare some examples that showcase your experience with accounts receivable processes.

✨Showcase Your Relationship Skills

This role requires strong relationship management skills. Think of times when you've successfully negotiated payment plans or resolved billing queries. Be prepared to share these stories during the interview to demonstrate your ability to maintain positive customer relationships.

✨Understand the Company Culture

UHY Hacker Young Group values a people-first approach and work-life balance. Research their culture and think about how your personal values align with theirs. Be ready to discuss why you want to be part of a team that prioritises wellbeing and continuous improvement.

✨Prepare for Technical Questions

Expect questions related to credit control processes and compliance with accounting standards. Familiarise yourself with relevant legal regulations and be ready to discuss how you've implemented improvements in previous roles. This will show your technical expertise and proactive mindset.

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