UEL Business Administrator

We are delighted to offer an exciting opportunity to join our team at UHS Estates Ltd (UEL). Please refer to the detailed job description below for more information about the role.

Main duties of the job

The position provides comprehensive administrative support to ensure the efficient, effective, and customer-focused delivery of services across UEL. The role is responsible for coordinating day-to-day administrative activities, maintaining accurate records, supporting meetings, rostering and reporting, and working collaboratively with colleagues and stakeholders to continuously improve administrative processes and service delivery.

Working for our organisation

UHS Estates Limited (UEL) is a wholly owned subsidiary of University Hospital Southampton NHS Foundation Trust (UHS). The company is responsible for the design and construction of new buildings, and the ongoing provision of services, including estates maintenance, soft facilities management and the management of equipment, consumables and materials, in support of one of the largest acute teaching Trusts in England.

Employee Benefits:

• NHS terms of service and annual leave
• Access to an employee benefits platform offering discounts on groceries, high street shopping, family outings, holidays, and more
• Southampton offers an excellent quality of life, located on the south coast with an international airport and direct train links to London. The area boasts the stunning New Forest National Park, beautiful beaches along the Jurassic Coast, and living costs around 20% lower than London. With 14 Ofsted-rated “Outstanding” schools, it’s a great place to live and work.

Detailed job description and main responsibilities

Key responsibilities include maintaining accurate electronic records, coordinating meetings and staff rostering, processing data, assisting with reporting, and providing comprehensive administrative support to the wider team. The postholder will also contribute to the development and continuous improvement of administrative processes, promoting efficient ways of working and supporting service excellence. Working closely with managers, colleagues, and key stakeholders, the postholder will help ensure services are responsive, well organised, and delivered to a consistently high standard.

We are looking for a motivated person with excellent organisational and communication skills, strong attention to detail, and the ability to prioritise and manage competing demands while maintaining confidentiality and delivering exceptional customer service. The ideal candidate should have the ability to travel or a driving licence to facilitate supporting staff and managers across multiple sites that UEL covers key sites being; Hampshire Orthopaedic Centre, Adanac park and our larger site, Southampton General Hospital.

Person specification

Qualifications, knowledge and experience:

• Good standard of secondary education with literacy and numeracy skills demonstrable to GCSE pass level or equivalent standard
• NVQ Level 3 in Business Admin or equivalent level of experience
• RSA 2 word processing/typing or equivalent experience
• Proficient in all aspects of Microsoft Office
• Experience as a Receptionist or Admin Assistant linked to a clinical service or customer focused environment
• Administrative and organisational experience
• Courses / further study attended to demonstrate evidence of personal development
• Diploma level qualification or equivalent experience
• European Computer Driving Licence (ECDL)
• RSA 3