At a Glance
- Tasks: Support patients through their healthcare journey and ensure timely treatment.
- Company: University Hospitals of Morecambe Bay, committed to diversity and inclusivity.
- Benefits: Flexible working hours, supportive team environment, and opportunities for personal growth.
- Other info: Join a dynamic team across multiple hospitals and community services.
- Why this job: Make a real difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: Previous administrative experience and strong organisational skills.
The predicted salary is between 29970 - 36483 £ per year.
Creating a great place to be cared for and a great place to work. University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce and welcomes and encourages applications from like-minded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
Job overview: We are seeking a keen, highly motivated staff member to work in a bank capacity covering the role of Patient Navigation. Ideally you will have previous experience of working in an administrative role, dealing with and prioritising demands. You will work as part of a small team to meet validation deadlines, supporting the trust’s referral to treatment time.
Main duties of the job:
- Track patients through the full RTT pathway
- Monitor waiting times and identify patients at risk of breaching RTT
- Liaise with MDT and departments to remove delays
- Validate and update patient pathway data on specific systems
- Ensure RTT clock starts, pauses and stops are recorded correctly
- Work flexibly to support the individual directorates
Working for our organisation: We operate from three main hospitals – Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal – as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre. All three hospitals provide a range of general hospital services with full emergency departments, critical/coronary care units and various consultant-led services, a range of planned care including outpatients, diagnostics, therapies, day-case and inpatient surgery, and a range of local outreach services and diagnostics from community facilities. Our community services for adults are provided in people’s homes, community centres, clinics, GP practices, and community hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.
The postholder will have access to vulnerable people in the course of their normal duties. Consequently, the post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and requires a submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.
Bank - Patient Navigator in Morecambe employer: Uhmb
University Hospitals of Morecambe Bay is an exceptional employer dedicated to fostering a diverse and inclusive workforce, making it a great place to work. With a strong commitment to employee growth, you will have the opportunity to develop your skills while contributing to high-quality patient care across our three main hospitals and various community healthcare settings. Our supportive work culture encourages collaboration and flexibility, ensuring that every team member feels valued and empowered in their role as a Patient Navigator.
StudySmarter Expert Advice🤫
We think this is how you could land Bank - Patient Navigator in Morecambe
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Uhmb.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Uhmb.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Uhmb, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Bank - Patient Navigator in Morecambe
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Uhmb.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Uhmb.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Uhmb. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Uhmb. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Uhmb
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Uhmb’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
