Ward Clerk - RLI Community Midwives in Lancaster

Main area: Maternity ward clerk

Grade: NHS AfC: Band 2

Contract: Permanent

Hours: Part time - 15 hours per week (Weekday hours)

Job ref: -UHMB

Site: Royal Lancaster Infirmary

Town: Lancaster

Salary: £25,272 per annum, pro rata

Salary period: Yearly

Closing: 12/08/ :59

University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.

Job overview:

• Provide a professional and efficient reception service to RLI community midwives, ensuring that all patients and visitors are welcomed to the department in an appropriate manner whilst adhering to the Trust Policy and Data Quality.
• Provide professional, comprehensive and effective administration support service to the administration and Midwifery team.

Main duties of the job:

• To provide a welcoming and professional approach to all members of the public and staff attending the department.
• Undertake general office duties including answering the telephone, meet and greet, photocopying, organising incoming patient lists.
• Communicate department information to the management team as required.
• Ensure that up-to-date written and electronic records are maintained in accordance with professional and Trust standards.
• Keep up-to-date with any computerised systems introduced and attend any training required.
• Maintain department databases and spreadsheets as appropriate.
• Effective liaison with relevant wards and departments within the Trust and other providers associated with the department to ensure a prompt and effective communication system.
• Participate in annual appraisal.
• Identify and action own development needs and establish personal supervision/mentorship.
• Participate in all mandatory training as required by the Trust.

Working for our organisation:

We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre. FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services. WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses. All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, daycase and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Detailed job description and main responsibilities:

For further details on the advertised position, including main job duties and responsibilities, please refer to the Job Description and Person Specification found under the supporting documents section.

Additional information about the University Hospitals of Morecambe:

Person specification:

• Experience: Have a demonstrable understanding of general office equipment i.e. Computer, Scanner, Photocopier.
• Knowledge of clerical/admin systems and processes.
• Clerical experience within similar organisation.
• Previous experience within acute care setting.

Education and Qualifications:

• Good numeracy and literacy skills.
• Customer care Qualification or equivalent.

The trust promotes flexible working opportunities wherever possible to enable staff to balance their work and home life. We are committed to Equal Opportunities and aim to be Effortlessly Inclusive. The trust operates a No Smoking Policy.

Only those applicants who demonstrate clearly how they meet our Person Specification will be shortlisted for Interview. We reserve the right to close a job advert early where sufficient applications have been received. The Trust does not offer interview expenses to shortlisted candidates unless indicated in the advert.

If the post is subject to Disclosure & Barring Service checking, (formally CRB) a charge of £49.50 for Enhanced and £21.50 for Standard clearance and additional to this a £4.90 administration fee will be made to the successful candidate(s). This currently only applies to roles Band 6 and above and Medical & Dental posts.

Anyone newly appointed to the trust under the Agenda For Change contract will be subject to the completion of a satisfactory 6 month probationary period. This will give the new staff member an opportunity to become familiar with the role and working environment.

We have introduced a new system called Pre-Onboarding, specifically to support you right the way through to your first few months in your new role with us at UHMB. This bespoke site has lots of useful information to help you settle into your new role including: what to expect from the recruitment clearances process, where to get a uniform, when you'll get paid etc. As well as information on a number of our services i.e. Infection Prevention, Anti-fraud, Inclusion and Diversity, Care Certificates and much more.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.