At a Glance
- Tasks: Join our team as a receptionist, handling appointments and providing excellent customer service.
- Company: Be part of University Hospitals of Morecambe Bay, committed to inclusivity and diversity.
- Benefits: Flexible working hours, competitive salary, and a supportive work environment.
- Other info: Great career growth opportunities in a dynamic healthcare setting.
- Why this job: Make a difference in patients' lives while developing your administrative skills.
- Qualifications: 4 GCSEs including maths and English; previous admin experience preferred.
An exciting opportunity has arisen to join the North Lancashire and South Cumbria Breast Screening Programme team, within University Hospitals of Morecambe Bay NHS Foundation Trust, as a receptionist. We have permanent part-time positions available based in the breast screening unit at Royal Lancaster Infirmary. Working days and hours can be negotiated with the successful applicant(s) to fit the needs of the service.
We are looking for evidence of team working as well as the ability to work independently. Someone who has excellent customer service skills and can maintain effective relationships with colleagues across the organisation. Good organisational skills and an ability to focus on and pay close attention to detail is essential to this role where long periods of concentration are required.
Main duties of the job:- The reception and registration of service users and patients.
- Dealing with telephone and email queries and enquiries from patients, GPs and hospital staff.
- To request images from other sites.
- To maintain supplies of office stationery and instructions sheets, etc for patients.
- To book appointments.
- To deal with both telephone and written enquiries involving the making and changing of appointments via the computer system.
- To deal with incoming mail and assisting in the preparation of outgoing mail including appointment letters and information.
Please refer to the full job description and person specification for full details.
Person specification:- Minimum of 4 GCSEs to include maths and English.
- Previous administration and clerical experience.
The Trust promotes flexible working opportunities wherever possible to enable staff to balance their work and home life. We are committed to Equal Opportunities and aim to be Effortlessly Inclusive.
The trust operates a No Smoking Policy. Only those applicants who demonstrate clearly how they meet our Person Specification will be shortlisted for Interview. We reserve the right to close a job advert early where sufficient applications have been received.
The Trust does not offer interview expenses to shortlisted candidates unless indicated in the advert. If the post is subject to Disclosure & Barring Service checking, a charge of £49.50 for Enhanced and £21.50 for Standard clearance and additional to this a £4.90 administration fee will be made to the successful candidate(s). This currently only applies to roles Band 6 and above and Medical & Dental posts.
Anyone newly appointed to the trust under the Agenda For Change contract will be subject to the completion of a satisfactory 6-month probationary period. This will give the new staff member an opportunity to become familiar with the role and working environment.
We have introduced a new system called Pre-Onboarding, specifically to support you right the way through to your first few months in your new role with us at UHMB. This bespoke site has lots of useful information to help you settle into your new role including: what to expect from the recruitment clearances process, where to get a uniform, when you'll get paid etc.
Receptionist - Breast Screening Programme in Lancaster employer: Uhmb
At Uhmb, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values the contributions of every team member. Our Community Midwifery team in Kendal provides not only competitive salaries and flexible working arrangements but also ample opportunities for professional growth and development, ensuring that our midwives can thrive in their careers while delivering exceptional care to families in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Breast Screening Programme in Lancaster
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Receptionist - Breast Screening Programme in Lancaster
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Uhmb, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Uhmb
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Uhmb.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Uhmb.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Uhmb can really resonate with interviewers and show your commitment to the field.
