Outpatient Reception & Admin Clerk (NHS) in Lancaster

Outpatient Reception & Admin Clerk (NHS) in Lancaster

Lancaster Full-Time 24169 - 25674 £ / year (est.) No working from home possible
U

At a Glance

  • Tasks: Manage calls, schedule appointments, and deliver top-notch patient service.
  • Company: Join the NHS at Royal Lancaster Infirmary, a trusted healthcare provider.
  • Benefits: Flexible hours, training provided, and a supportive work environment.
  • Other info: Full-time and part-time roles available in a dynamic NHS setting.
  • Why this job: Make a difference in patients' lives while gaining valuable experience.
  • Qualifications: Strong communication skills and a commitment to confidentiality.

The predicted salary is between 24169 - 25674 £ per year.

University Hospitals of Morecambe Bay NHS Foundation Trust is seeking a dedicated Admin and Clerical Band 2 to join the Outpatient Reception and Booking Team at Royal Lancaster Infirmary in Lancaster.

The role involves handling calls, scheduling outpatient appointments, and providing excellent patient service.

Full-time or part-time opportunities are available. Training is provided, and the post emphasizes confidentiality and professional conduct within a busy NHS environment.

#J-18808-Ljbffr

Outpatient Reception & Admin Clerk (NHS) in Lancaster employer: Uhmb

At Uhmb, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values the contributions of every team member. Our Community Midwifery team in Kendal provides not only competitive salaries and flexible working arrangements but also ample opportunities for professional growth and development, ensuring that our midwives can thrive in their careers while delivering exceptional care to families in the community.

U

Contact Details:

Uhmb Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Outpatient Reception & Admin Clerk (NHS) in Lancaster

Get Involved with Local Health Initiatives

Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Uhmb.

Tap into Professional Associations

Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.

Stay Updated with Industry Trends

Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Uhmb.

Apply Through Our Website for Better Visibility

When you find roles that excite you, especially at places like Uhmb, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.

We think you need these skills to ace Outpatient Reception & Admin Clerk (NHS) in Lancaster

Customer Service
Telephone Skills
Appointment Scheduling
Confidentiality
Professional Conduct
Communication Skills
Organisational Skills

Some tips for your application 🫡

Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Uhmb.

Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Uhmb.

Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Uhmb. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!

Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Uhmb. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.

How to prepare for a job interview at Uhmb

Showcase Your Administrative Skills

In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.

Know Your Regulations

Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.

Prepare for Scenario Questions

Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.

Align Your Goals with the Organisation

As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Uhmb’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!