At a Glance
- Tasks: Lead and innovate in healthcare services, making a real impact for patients and staff.
- Company: University Hospitals of Morecambe Bay, committed to diversity and inclusion.
- Benefits: Flexible working, professional development, and a supportive team environment.
- Other info: Join a dynamic team dedicated to continuous improvement and patient care.
- Why this job: Shape the future of healthcare while growing your leadership skills.
- Qualifications: Degree-level education or relevant experience, with strong management skills.
The predicted salary is between 38141 - 46617 £ per year.
University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
Are you ready to help shape the future of our services and make a real impact for patients and colleagues? We are looking for a values-driven, enthusiastic leader to join us as an Operational Manager at University Hospitals of Morecambe Bay NHS Foundation Trust. This is a fantastic opportunity to be part of a team that is committed to continuous improvement and innovation. As Operational Manager, you will play a central role in coordinating business planning and service development, working alongside divisional leaders, clinical teams, and a wide range of partners.
We are looking for someone who is adaptable, positive, and ready to take on new challenges. You will bring experience of managing people and services in a complex organisation, and you will be confident working with data, systems, and a variety of stakeholders. Most importantly, you will share our commitment to creating a great place to be cared for and a great place to work.
Main duties of the job: Please see the attached job description and person specification for detailed duties of the role.
Working for our organisation: We operate from three main hospitals; Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre. FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services. WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses. All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, daycase and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Detailed job description and main responsibilities: You will be at the heart of driving change, developing business cases, leading projects, and ensuring our services are efficient, effective, and always focused on the best outcomes for patients. You will be a visible and approachable leader, supporting your teams to grow and thrive, and making sure everyone has the tools and support they need to deliver outstanding care. You will help shape our annual plans, manage resources, and champion new ways of working. Whether it is analysing performance, managing budgets, or representing your service at key meetings, you will be trusted to make a difference every day.
Person Specification: Education to Degree level in a relevant field, or relevant experience. Evidence of maintaining relevant continuing professional development. Considerable management experience in a large diverse and complex organisation including staff, budget and service management. Evidence of highly developed written and oral communication skills in a variety of settings. Ability to lead a multidisciplinary team of staff.
PLEASE NOTE THAT SHORTLISTED APPLICANTS WILL BE CONTACTED BY EMAIL. The Trust promotes flexible working opportunities where ever possible to enable staff to balance their work and home life. We are committed to Equal Opportunities and aim to be Effortlessly Inclusive. The trust operates a No Smoking Policy. Only those applicants who demonstrate clearly how they meet our Person Specification will be shortlisted for Interview. We reserve the right to close a job advert early where sufficient applications have been received. The Trust does not offer interview expenses to shortlisted candidates unless indicated in the advert. If the post is subject to Disclosure & Barring Service checking, a charge of £49.50 for Enhanced and £21.50 for Standard clearance and additional to this a £4.90 administration fee will be made to the successful candidate(s). This currently only applies to roles Band 6 and above and Medical & Dental posts. Anyone newly appointed to the trust under the Agenda For Change contract, will be subject to the completion of a satisfactory 6 month probationary period. This will give the new staff member an opportunity to become familiar with the role and working environment.
We have introduced a new system called Pre-Onboarding, specifically to support you right the way through to your first few months in your new role with us at UHMB. This bespoke site has lots of useful information to help you settle into your new role including: what to expect from the recruitment clearances process, where to get a uniform, when you'll get paid etc. As well as information on a number of our services i.e. Infection Prevention, Anti-fraud, Inclusion and Diversity, Care Certificates and much more.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Operational Manager in Lancaster employer: Uhmb
At Uhmb, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values the contributions of every team member. Our Community Midwifery team in Kendal provides not only competitive salaries and flexible working arrangements but also ample opportunities for professional growth and development, ensuring that our midwives can thrive in their careers while delivering exceptional care to families in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Manager in Lancaster
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Uhmb.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
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Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Uhmb.
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We think you need these skills to ace Operational Manager in Lancaster
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Uhmb.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Uhmb.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Uhmb. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Uhmb. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Uhmb
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Uhmb’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
