At a Glance
- Tasks: Manage complex patient cases and ensure timely hospital discharges.
- Company: Join the University Hospitals of Morecambe Bay NHS Foundation Trust.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on inclusivity and career advancement.
- Why this job: Make a real difference in patient care and hospital efficiency.
- Qualifications: Registered health professional with experience in hospital discharge processes.
The predicted salary is between 56515 - 56515 £ per year.
University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
As a Complex Case Manager, you will be aligned to specific hospital inpatient areas and will be responsible for a case load of patients at all levels of complexity in order to progress their hospital journey from admission to discharge. The post holder will work closely with the Discharge Coordinators and provide mentorship and leadership to support and facilitate timely and safe discharges. You will play a vital role within hospital flow and be the escalation point to progress the patients’ hospital journey and in turn facilitate a timely discharge with the aim to ensure that when patients no longer meet the criteria to reside (NCt R) they are discharged within a timely manner with the overall objective to reduce the hospitals length of stay (LoS) and ensure that we understand discharge delays.
You will be appropriately skilled to complete patient care plans within the Emergency Department in order to either facilitate early discharges ensuring that the patient will be adequately supported in the community or if the patient is admitted start the discharge plan at that point to inform earlier decisions.
Main duties of the job:
- Alignment to specific hospital inpatient areas and will be responsible for a case load of patients to progress their hospital journey from admission to discharge and to cover other Discharge Case Managers in their absence.
- Supporting the Discharge to Assess pathways, out-reach into the community and work autonomously but also in partnership with the Local Authority (dependent on case) to manage and progress a case load of patients who require on-going assessments and treatment and/or therapy outside of an acute hospital setting.
- Have extensive knowledge and insight of the patient’s previous level of function and care needs in the community setting using appropriate methods of communication.
- Be able to quickly identify previous funding body for existing care.
- Have extensive knowledge within the Mental Capacity Act 2005, Deprivation of Liberty’s safeguarding (DOLs) and Power of Attorney (POA) law to be able to inform complex discharge planning of patients who lack capacity around future care planning and cannot advocate themselves.
- Complete mental capacity assessments to inform discharge planning where appropriate. This may include complex capacity assessments to support applications to The Court of Protection.
- Provide specialist knowledge, support and guidance to colleagues regarding discharge planning, mental capacity.
- To support ward staff in the identification of possible safeguarding issues arising from the community or regarding discharge planning and to ensure that the ward is able to escalate these issues in line with the trusts safeguarding policy.
- The post holder will work closely with the Ward Manager to provide mentorship, education to the ward team and support Discharge Coordinators to ensure they are competent in facilitating timely and safe discharges.
Person specification:
- Professional Registered Professional Health related degree or something similar Leadership qualification or working towards experience
- Experience of managing budgets.
- Experience of managing complex projects Undertaking of Research and Evidence based projects
- Knowledge of health services
- Demonstrable higher levels of communication
- Able to perform assessment, planning and implementation
- Understanding of local and national policy in relation to discharge
- Provide effective leadership and line management
PLEASE NOTE THAT SHORTLISTED APPLICANTS WILL BE CONTACTED BY EMAIL. The trust promotes flexible working opportunities where ever possible to enable staff to balance their work and home life. We are committed to Equal Opportunities and aim to be Effortlessly Inclusive. The trust operates a No Smoking Policy. Only those applicants who demonstrate clearly how they meet our Person Specification will be shortlisted for Interview. We reserve the right to close a job advert early where sufficient applications have been received.
Complex Case Manager in Lancaster employer: Uhmb
University Hospitals of Morecambe Bay NHS Foundation Trust is an exceptional employer, dedicated to creating a supportive and inclusive work environment for all staff. With a strong focus on employee development, the Complex Case Manager role offers opportunities for mentorship and leadership within a diverse team, while working in a vibrant community setting at the Royal Lancaster Infirmary. The Trust promotes flexible working arrangements, ensuring a healthy work-life balance, and is committed to providing high-quality care to patients, making it a rewarding place to advance your career in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Complex Case Manager in Lancaster
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Uhmb for the Complex Case Manager role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Complex Case Manager in Lancaster
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Uhmb, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Uhmb, and how you can make a difference!
How to prepare for a job interview at Uhmb
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Uhmb.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Uhmb appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Uhmb supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
