At a Glance
- Tasks: Support patients with Interstitial Lung Disease and coordinate care with clinical teams.
- Company: Join a forward-thinking healthcare provider dedicated to patient care.
- Benefits: Flexible working options, professional development, and a supportive team environment.
- Other info: Opportunity for personal growth in a dynamic and inclusive workplace.
- Why this job: Make a real difference in patients' lives while developing your skills in healthcare.
- Qualifications: Good education, admin experience, and knowledge of medical terminology required.
The predicted salary is between 30000 - 40000 £ per year.
Job Overview
An exciting 12‑month fixed‑term Patient Navigator role to support the development and coordination of a regionally integrated Interstitial Lung Disease (ILD) service.
The position will improve patient experience, clinical outcomes, operational efficiency, and data‑driven service delivery.
Main Duties
- Interact with MDT Clinical Teams regarding urgent admissions, outpatient appointments and concerns expressed by patients, relatives and General Practitioners, communicating with GPs about the appropriate course of action, i. e. admission or available clinic appointments.
- Deal with enquiries and problems encountered in tracking the patient pathway, communicating with all agencies and escalating to the appropriate person when required.
- Ensure timely return of investigations/reports requested by medical staff and liaise with staff such as medical, nursing, Medical Records, X‑ray, Patient Contact Centre, Pathology and Management departments.
- Chase outstanding results and, if necessary, liaise with outpatient booking teams to amend patient appointments, ensuring follow‑up appointments after investigations are arranged where necessary.
Person Specification
- Personal Qualities
- Ability to work under minimal supervision.
- Demonstrates a commitment to team working.
- Evidence of continuing to update knowledge and personal development.
- Demonstrates a willingness to change as the role evolves.
- Ability to travel cross Bay.
- Self‑motivated.
- Cooperative, flexible, enthusiastic, approachable and friendly.
- Clear understanding of patient confidentiality.
- Awareness of audit procedures.
Education and Qualifications
- Good standard of general education including GCSE Maths and English or equivalent.
- ECDL or recognised experience.
- Evidence of ongoing personal development.
Experience
- Experience of undertaking a range of administrative duties.
- Experience of using MS Office Systems.
- Knowledge and use of medical terminology.
- Knowledge of NHS data definitions relating to Cancer Standards and Cancer Waiting Times.
- Previous NHS experience.
- Experience of using a Patient Database.
- Experience of working with spreadsheets and databases.
Skills, Ability and Knowledge
- Knowledge of data protection issues and the requirement for confidentiality.
- Evidence of good, clear communication skills and ability to use tact and diplomacy when speaking to patients.
- Proficiency in English language.
- Demonstrates a high level of motivation.
- Awareness of quality management systems.
- Awareness of H&S issues.
- Knowledge of national performance targets, choose and book, access plans and governance issues.
We are committed to Equal Opportunities and aim to be Effortlessly Inclusive. Flexible working opportunities are offered where possible.
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StudySmarter Expert Advice🤫
We think this is how you could land ILD Patient Navigator
✨Network with Local Healthcare Professionals
Getting a temporary role in health sciences administration is all about who you know! Hit up local healthcare meetups or professional gatherings to make connections. Chat with people already in the field; they might know about temporary gigs at places like Uhmb before they even hit the job boards!
✨Leverage University Career Services
If you're still studying or recently graduated, don’t forget about your university's career services. They often have exclusive links to temporary roles in health administration—it's a goldmine for finding opportunities that might not be advertised publicly. Plus, they can help you polish your interview skills!
✨Use Online Job Boards Wisely
When hunting for temporary roles, make sure you’re using job boards that cater specifically to health administration. Websites like NHS Jobs or HealthCareers might have listings for roles at Uhmb. Set up alerts for new postings, so you jump on any opportunities as soon as they come up!
✨Showcase Your Adaptability in Interviews
Temporary roles often require you to hit the ground running. Use your interviews to highlight any past experiences where you’ve had to adapt quickly, whether it’s in a volunteer position or a past job. This will show Uhmb you’re ready to step in and make an immediate impact!
We think you need these skills to ace ILD Patient Navigator
Some tips for your application 🫡
Highlight Your Health Sciences Knowledge:When applying for the ILD Patient Navigator at Uhmb, make sure to showcase any relevant courses or degrees you have in health sciences or related fields. This background helps to demonstrate that you understand the sector and can hit the ground running in a temporary role.
Emphasise Administrative Skills:Since this is an administrative role, it’s essential to highlight your organisational skills, attention to detail, and proficiency with software commonly used in health sciences administration. Mention any specific tools or systems you’ve used, as these can really make you stand out to Uhmb.
Keep It Concise and Relevant:As this is a temporary role, brevity is key. Make sure your CV is succinct and focuses on your most relevant experiences. Highlight your ability to adapt quickly and learn on the job, which is crucial in a short-term position like this.
Tailor Your Cover Letter:Use your cover letter to express your enthusiasm for the health sciences sector and your interest in the specific tasks you'd be handling at Uhmb. Being clear about why you're the perfect fit for a temporary position will help demonstrate your motivation and readiness to contribute.
How to prepare for a job interview at Uhmb
✨Brush Up on Health Regulations
Given that you're diving into health sciences administration, make sure you're well-versed in the latest health regulations and compliance standards. It’s a temporary role, so showing that you’re up to speed with current guidelines will highlight your readiness to hit the ground running for Uhmb.
✨Demonstrate Your Organisational Skills
In health sciences administration, organisational skills are key. Prepare examples of how you’ve managed multiple tasks or handled administrative challenges in the past. Be ready to speak about your tools—whether that's a particular software or a method of project management—that you use to keep everything in check.
✨Tailor Your Motivation to the Temporary Nature
As this is a temporary position, it’s essential to express your enthusiasm for the role during the interview. Talk about what you aim to learn and how you see this experience fitting into your overall career goals. Employers love to see that you’re eager to contribute, even if it's just for a short time!
✨Prepare for Scenario-Based Questions
You might also encounter scenario-based questions during your interview. Be ready to demonstrate how you'd handle specific administrative challenges in a health setting. Think about common situations in health sciences and formulate your responses beforehand, so you come off as calm and capable when it counts.
