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- Tasks: Support a dynamic Community Service Team with administrative tasks and patient data management.
- Company: Join University Hospitals of Morecambe Bay, committed to diversity and inclusive healthcare.
- Benefits: Enjoy flexible working options and a supportive environment for personal growth.
- Why this job: Be part of a team making a real impact in community healthcare and stroke rehabilitation.
- Qualifications: 3 GCSEs including English, NVQ level 3 in admin, and office experience required.
- Other info: Opportunities for professional development and a friendly, inclusive workplace culture.
The predicted salary is between 24000 - 36000 £ per year.
\’\’Creating a great place to be cared for and a great place to work\’\’
University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
Job overview
To be responsible for providing a comprehensive Administrative support
service to a Community Service Team within the Integrated Community
Services Care Group.
You will be supporting the Integrated Community Stroke Team (ICST), a bay-wide service with the role based within the Furness Team. There are two office locations at FGH and Fairfield Lane. The team includes a Team Lead (your line manager), Clinical Leads, Occupational Therapists, Physiotherapists, and Assistant Practitioners. You will also work closely with administrative support at Lancaster to ensure appropriate cover across the bay.
The team covers the entire stroke pathway, from acute care (inpatients) to community rehabilitation, and you will play a key role in supporting this full pathway.
Please see the Job Description and Person Specification for more information.
Main duties of the job
The post involves telephone contact with staff and patients, utilising a variety of IT packages, note/file preparation, inputting patient data in to EPR systems, support with audit (SSNAP data for stroke), attending meetings, taking minutes, preparing spreadsheets and audit information under guidance of the team lead, archiving patient notes, photocopying, scanning, designing and preparing templates and information leaflets.
Please see the Job Description and Person Specification for more information.
Working for our organisation
We operatefrom three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, andUlverstonCommunity Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies,daycase and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Detailed job description and main responsibilities
The role of Team Administrator is vast, therefore please see the Job Description for more information.
Person specification
- 3 GCSEs Grade C or above including English Language
- NVQ level 3 in admin or equivalent
- Experience working in an office environment
- Ability and experience of using Microsoft office tools
- Experience of Minute Taking
- Good written and verbal communication skills
- Be able to analyse and interpret data
- Ability to travel between other office sites
PLEASE NOTE THAT SHORTLISTED APPLICANTS WILL BE CONTACTED BY EMAIL.
The Trust promotes flexible working opportunities where ever possible to enable staff to balance their work and home life. We are committed to Equal Opportunities and aim to be EffortlesslyInclusive .
The trust operates a No Smoking Policy.
Only those applicants who demonstrate clearly how they meet our Person Specification will be shortlisted for Interview.
We reserve the right to close a job advert early where sufficient applications have been received.
The Trust does not offer interview expenses to shortlisted candidates unless indicated in the advert
If the post is subject to Disclosure & Barring Service checking, (formally CRB) a charge of £49.50 for Enhanced and £21.50 for Standard clearance and additional to this a £4.90 administration fee will be made to the successful candidate(s). This currently only applies to roles Band 6 and above and Medical & Dental posts.
Anyone newly appointed to the trust under the Agenda For Change contract, will be subject to the completion of a satisfactory 6 month probationary period. This will give the new staff member an opportunity to become familiar with the role and working environment.
We have introduced a new system called Pre-Onboarding, specifically to support you right the way through to your first few months in your new role with us atUHMB. This bespoke site has lots of useful information to help you settle into your new roleincluding: what to expect from the recruitment clearances process, where to get a uniform, when you\’ll get paid etc. As well as information on a number of our services i.e. Infection Prevention, Anti-fraud, Inclusion and Diversity, Care Certificates and much more. To access click on this linkhttps://www.uhmb.nhs.uk/uhmbt-pre-onboarding .
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name Megan Fowler Job title Team Lead Email address megan.fowler@mbht.nhs.uk Telephone number 01229404421 Additional information
For more information, please ring the Team Lead Megan Fowler on 01229 404421 or via email megan.fowler@mbht.nhs.uk
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Community Service Team Administrator employer: Uhmb
Contact Detail:
Uhmb Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Service Team Administrator
✨Tip Number 1
Familiarise yourself with the Integrated Community Stroke Team's services and their role in patient care. Understanding the full stroke pathway will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of University Hospitals of Morecambe Bay. They can provide insights into the team culture and expectations, which can be invaluable when preparing for your application.
✨Tip Number 3
Brush up on your minute-taking skills, as this is a key responsibility of the role. Practising by attending meetings or taking notes during discussions can help you feel more confident in this area.
✨Tip Number 4
Showcase your IT skills, particularly with Microsoft Office tools. Consider creating sample spreadsheets or documents that highlight your proficiency, as this will demonstrate your capability to handle administrative tasks effectively.
We think you need these skills to ace Community Service Team Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Community Service Team Administrator position. Tailor your application to highlight how your skills and experiences align with these specific duties.
Highlight Relevant Experience: Make sure to emphasise any previous administrative experience, particularly in healthcare settings. Mention your proficiency with Microsoft Office tools and any experience with minute-taking, as these are crucial for the role.
Showcase Communication Skills: Since the role involves telephone contact with staff and patients, demonstrate your strong written and verbal communication skills in your application. Provide examples of how you've effectively communicated in past roles.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the values of the University Hospitals of Morecambe Bay, especially their commitment to diversity and inclusion. Mention any relevant qualifications, such as GCSEs or NVQs, and express your enthusiasm for contributing to an inclusive workplace.
How to prepare for a job interview at Uhmb
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Community Service Team Administrator. Familiarise yourself with the Integrated Community Stroke Team's work and how your role supports the entire stroke pathway.
✨Highlight Relevant Experience
Prepare to discuss your previous administrative experience, especially in healthcare settings. Be ready to share examples of how you've used Microsoft Office tools, taken minutes, or managed patient data effectively.
✨Demonstrate Communication Skills
Since the role involves telephone contact with staff and patients, practice articulating your thoughts clearly. Prepare to showcase your written and verbal communication skills during the interview.
✨Show Your Commitment to Inclusivity
University Hospitals of Morecambe Bay values diversity and inclusivity. Be prepared to discuss how you can contribute to creating an inclusive environment and support the Trust's commitment to equal opportunities.