Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Clinical Support Worker, providing compassionate care and phlebotomy services.
- Company: Be part of University Hospitals of Morecambe Bay, dedicated to inclusive healthcare.
- Benefits: Enjoy flexible working hours and a supportive environment for personal growth.
- Other info: Full-time role with opportunities for career advancement and community engagement.
- Why this job: Make a real impact in patient care while developing your skills in a dynamic setting.
- Qualifications: Basic literacy, numeracy, and willingness to pursue NVQ Level 3 in care are essential.
The predicted salary is between 21800 - 24900 £ per year.
Overview
Clinical Support Worker – Outpatient Department (NHS AfC: Band 3). Contract: Permanent, Part time 30 hours per week. Site: Westmorland General Hospital, Kendal. Salary: £24,937 – £26,598 Pro Rata per annum. Closing date: 22/09/2025 23:59.
Creating a great place to be cared for and a great place to work. University Hospitals of Morecambe Bay welcomes applications from diverse groups to support our inclusion goals.
Job overview
A position has arisen within the Main Outpatient Department at Westmorland General Hospital for a Band 3 Clinical Support Worker. This post is 30 hours per week. We are looking for a motivated and enthusiastic individual to join our team, providing high quality, compassionate, patient-focused care to work within Main Outpatients at WGH.
Main duties of the job
Working under supervision you will be required to work flexibly within the team to support clinical service delivery within the department. You must possess excellent communication, IT and customer care skills and demonstrate an ability to work both independently and as part of the wider team. It would be desirable if you possessed an NVQ 3 in Health & Social Care. Previous experience in outpatients is an advantage but not essential.
Working for our organisation
We operate from three main hospitals – Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, plus a number of community premises including Millom Hospital, Queen Victoria Hospital in Morecambe, Ulverston Community Health Centre and GP practices. WGH provides a range of General Hospital services, including an Urgent Treatment Centre, and can help with non-life-threatening conditions. All three hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery, with local outreach services and diagnostics across Morecambe Bay. Our community services for adults are delivered in homes, community centers, clinics, GP practices, community hospitals and our main hospitals.
Detailed job description and main responsibilities
For the full advertised role duties and responsibilities, read the Job Description and Person Specification under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay at
https://www.uhmb.nhs.uk/
Person specification
Education
- Basic literacy and numeracy skills
- ECDL or equivalent
- Willingness to undertake NVQ Level 3 in care related area.
- Completed Trusts Support Worker Development Programme.
Experience
- Previous experience in a care environment
- Manual handling of patients, using lifting aids
- Previous experience within designated area
Skills, ability and knowledge
- Knowledge of Clinical Governance, understanding of confidentiality
- IT skills – basic level
- Caring for people
- Awareness of the NHS structure and current issues
PLEASE NOTE THAT SHORTLISTED APPLICANTS WILL BE CONTACTED BY EMAIL.
The Trust promotes flexible working opportunities to help staff balance work and home life. We are committed to Equal Opportunities and aim to be EffortlesslyInclusive.
The Trust operates a No Smoking Policy.
Only those applicants who clearly meet the Person Specification will be shortlisted for Interview. We reserve the right to close a job advert early where sufficient applications have been received. The Trust does not offer interview expenses unless indicated in the advert. If the post is subject to Disclosure & Barring Service checking, a charge applies as outlined in the advert (enhanced and standard clearance) for certain roles.
Anyone newly appointed to the Trust under the Agenda For Change contract will be subject to a satisfactory 6 month probationary period.
We have introduced a Pre-Onboarding system to support you through your first months, with information about recruitment clearances, uniform, pay dates and more. Access at the link
https://www.uhmb.nhs.uk/uhmbt-pre-onboarding
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 and Disclosure to the Disclosure and Barring Service.
Name: Karen Chapman
Job title: Sister Dept Manager
Email: karen.chapman@mbht.nhs.uk
Telephone: 01524 516221
#J-18808-Ljbffr
Clinical Support Worker - Outpatient Department employer: Uhmb
Contact Detail:
Uhmb Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Support Worker - Outpatient Department
✨Tip Number 1
Familiarise yourself with the specific duties of a Clinical Support Worker in an outpatient setting. Understanding the role's requirements, especially around phlebotomy skills, will help you demonstrate your knowledge during any informal discussions or networking opportunities.
✨Tip Number 2
Connect with current employees at University Hospitals of Morecambe Bay through platforms like LinkedIn. Engaging with them can provide insights into the work culture and expectations, which you can leverage in conversations or interviews.
✨Tip Number 3
Attend local healthcare job fairs or community events where the NHS is represented. This is a great way to meet recruiters face-to-face, express your interest in the Clinical Support Worker position, and make a memorable impression.
✨Tip Number 4
Prepare for potential interview questions by practising responses that highlight your communication skills and ability to work as part of a team. Think of examples from your past experiences that showcase your patient care abilities and adaptability in a clinical environment.
We think you need these skills to ace Clinical Support Worker - Outpatient Department
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Clinical Support Worker position. Highlight key skills such as phlebotomy, communication, and teamwork in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that match the job description. Emphasise any previous roles in healthcare or patient support, and include specific examples of your competencies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your understanding of the NHS values. Mention your willingness to undertake further training, such as NVQ Level 3, and how you can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your application for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in a clinical setting.
How to prepare for a job interview at Uhmb
✨Show Your Compassionate Side
As a Clinical Support Worker, demonstrating your ability to provide compassionate, patient-focused care is crucial. Share examples from your past experiences where you went above and beyond to support patients, highlighting your empathy and understanding.
✨Highlight Relevant Skills
Make sure to emphasise your phlebotomy skills and any relevant qualifications, such as an NVQ Level 3 in Health & Social Care. Be prepared to discuss how these skills will help you contribute effectively to the outpatient department.
✨Demonstrate Teamwork
The role requires working flexibly within a team. Prepare to discuss instances where you've successfully collaborated with others in a healthcare setting, showcasing your ability to communicate and work well with colleagues.
✨Research the Organisation
Familiarise yourself with University Hospitals of Morecambe Bay and their commitment to diversity and inclusion. Being knowledgeable about the organisation's values and services will show your genuine interest in the role and help you connect with the interviewers.