At a Glance
- Tasks: Join our team as a Clinical Support Worker, providing compassionate care and phlebotomy services.
- Company: Be part of University Hospitals of Morecambe Bay, dedicated to inclusive healthcare.
- Benefits: Enjoy flexible working hours and a supportive environment for personal growth.
- Other info: Full-time role with opportunities for career advancement and community engagement.
- Why this job: Make a real impact in patient care while developing your skills in a dynamic setting.
- Qualifications: Basic literacy, numeracy, and willingness to pursue NVQ Level 3 in care are essential.
The predicted salary is between 21800 - 24900 £ per year.
Overview
Clinical Support Worker - Outpatient Department (NHS AfC: Band 3). Contract: Permanent, Part time 30 hours per week. Site: Westmorland General Hospital, Kendal. Salary: £24,937 - £26,598 Pro Rata per annum. Closing date: 22/09/2025 23:59.
Creating a great place to be cared for and a great place to work. University Hospitals of Morecambe Bay welcomes applications from diverse groups to support our inclusion goals.
Job overview
A position has arisen within the Main Outpatient Department at Westmorland General Hospital for a Band 3 Clinical Support Worker. This post is 30 hours per week. We are looking for a motivated and enthusiastic individual to join our team, providing high quality, compassionate, patient-focused care to work within Main Outpatients at WGH.
Main duties of the job
Working under supervision you will be required to work flexibly within the team to support clinical service delivery within the department. You must possess excellent communication, IT and customer care skills and demonstrate an ability to work both independently and as part of the wider team. It would be desirable if you possessed an NVQ 3 in Health & Social Care. Previous experience in outpatients is an advantage but not essential.
Working for our organisation
We operate from three main hospitals – Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, plus a number of community premises including Millom Hospital, Queen Victoria Hospital in Morecambe, Ulverston Community Health Centre and GP practices. WGH provides a range of General Hospital services, including an Urgent Treatment Centre, and can help with non-life-threatening conditions. All three hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery, with local outreach services and diagnostics across Morecambe Bay. Our community services for adults are delivered in homes, community centers, clinics, GP practices, community hospitals and our main hospitals.
Detailed job description and main responsibilities
For the full advertised role duties and responsibilities, read the Job Description and Person Specification under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay at
https://www.uhmb.nhs.uk/
Person specification
Education
- Basic literacy and numeracy skills
- ECDL or equivalent
- Willingness to undertake NVQ Level 3 in care related area.
- Completed Trusts Support Worker Development Programme.
Experience
- Previous experience in a care environment
- Manual handling of patients, using lifting aids
- Previous experience within designated area
Skills, ability and knowledge
- Knowledge of Clinical Governance, understanding of confidentiality
- IT skills – basic level
- Caring for people
- Awareness of the NHS structure and current issues
PLEASE NOTE THAT SHORTLISTED APPLICANTS WILL BE CONTACTED BY EMAIL.
The Trust promotes flexible working opportunities to help staff balance work and home life. We are committed to Equal Opportunities and aim to be EffortlesslyInclusive.
The Trust operates a No Smoking Policy.
Only those applicants who clearly meet the Person Specification will be shortlisted for Interview. We reserve the right to close a job advert early where sufficient applications have been received. The Trust does not offer interview expenses unless indicated in the advert. If the post is subject to Disclosure & Barring Service checking, a charge applies as outlined in the advert (enhanced and standard clearance) for certain roles.
Anyone newly appointed to the Trust under the Agenda For Change contract will be subject to a satisfactory 6 month probationary period.
We have introduced a Pre-Onboarding system to support you through your first months, with information about recruitment clearances, uniform, pay dates and more. Access at the link
https://www.uhmb.nhs.uk/uhmbt-pre-onboarding
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 and Disclosure to the Disclosure and Barring Service.
Name: Karen Chapman
Job title: Sister Dept Manager
Email: karen.chapman@mbht.nhs.uk
Telephone: 01524 516221
Clinical Support Worker - Outpatient Department in Kendal employer: Uhmb
University Hospitals of Morecambe Bay is an exceptional employer, offering a supportive and inclusive work environment at the Westmorland General Hospital in Kendal. With a strong commitment to employee development, flexible working opportunities, and a focus on compassionate patient care, staff are encouraged to grow their skills while making a meaningful impact in the community. The Trust's dedication to diversity and inclusion ensures that all employees feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Support Worker - Outpatient Department in Kendal
✨Tap into Local Healthcare Networks
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Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
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We think you need these skills to ace Clinical Support Worker - Outpatient Department in Kendal
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Uhmb, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Uhmb, and how you can make a difference!
How to prepare for a job interview at Uhmb
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
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Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Uhmb.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Uhmb appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Uhmb supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
