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- Tasks: Support clinical service delivery in the Outpatient Department, providing compassionate patient care.
- Company: Join University Hospitals of Morecambe Bay, committed to inclusive healthcare and community support.
- Benefits: Flexible working hours, competitive salary, and a supportive team environment.
- Other info: Opportunities for part-time or full-time roles available; training and support provided.
- Why this job: Make a real impact in patient care while developing your skills in a dynamic setting.
- Qualifications: Basic literacy, numeracy skills, and experience in a care environment preferred but not essential.
The predicted salary is between 20900 - 22300 £ per year.
Clinical Support Worker – Outpatient Department
NHS AfC: Band 3
Main area Clinical Support Worker Grade NHS AfC: Band 3 Contract Permanent Hours
- Full time
- Part time
37.5 hours per week Job ref 331-B18390825
Site Furness General Hospital Town Barrow in Furness Salary £24,937 – £26,598 Per Annum Pro Rata Salary period Yearly Closing 03/09/2025 23:59
\’\’Creating a great place to be cared for and a great place to work\’\’
University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
Job overview
Hours for Band 3 CSW role have arisen in the Outpatient Department at the Furness General/Ulverston Community Health Centre for Clinical Support Workers Band 3
We are able to be flexible with the hours we have available, offering part time or full time posts dependant on suitable candidates.
We are looking for a motivated and enthusiastic individuals to join our team providing high quality, compassionate, patient focused care to work within Outpatient\’s at FGH & Ulverston Health Centre.
Main duties of the job
Working under supervision you will be required to work flexibly within the team to support clinical service delivery within the department.
You must possess excellent communication, IT and customer care skills and demonstrate an ability to work both independently and as part of the wider team.
Previous experience in outpatients is an advantage but not essential.
Working for our organisation
We operate from three main hospitals – Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life-threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Our community services for adults are provided in people’s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/
Person specification
education
- • Basic literacy and numeracy skills
- • 2 years experience at clinical support worker level
- ECDL or equivalent
Experience
- • Previous experience in a care environment
- • Manual handling of patients, using lifting aids
- Previous experience within designated area
Skills, ability and knowledge
- Knowledge of Clinical Governance, Understanding of confidentiality
- IT skills – basic level
- Caring for people
- Awareness of the NHS structure and current issues
PLEASE NOTE THAT SHORTLISTED APPLICANTS WILL BE CONTACTED BY EMAIL.
The Trust promotes flexible working opportunities where ever possible to enable staff to balance their work and home life. We are committed to Equal Opportunities and aim to be EffortlesslyInclusive .
The trust operates a No Smoking Policy.
Only those applicants who demonstrate clearly how they meet our Person Specification will be shortlisted for Interview.
We reserve the right to close a job advert early where sufficient applications have been received.
The Trust does not offer interview expenses to shortlisted candidates unless indicated in the advert
If the post is subject to Disclosure & Barring Service checking, (formally CRB) a charge of £49.50 for Enhanced and £21.50 for Standard clearance and additional to this a £4.90 administration fee will be made to the successful candidate(s). This currently only applies to roles Band 6 and above and Medical & Dental posts.
Anyone newly appointed to the trust under the Agenda For Change contract, will be subject to the completion of a satisfactory 6 month probationary period. This will give the new staff member an opportunity to become familiar with the role and working environment.
We have introduced a new system called Pre-Onboarding, specifically to support you right the way through to your first few months in your new role with us atUHMB. This bespoke site has lots of useful information to help you settle into your new roleincluding: what to expect from the recruitment clearances process, where to get a uniform, when you\’ll get paid etc. As well as information on a number of our services i.e. Infection Prevention, Anti-fraud, Inclusion and Diversity, Care Certificates and much more. To access click on this linkhttps://www.uhmb.nhs.uk/uhmbt-pre-onboarding .
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Clinical Support Worker - Outpatient Department employer: Uhmb
Contact Detail:
Uhmb Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Support Worker - Outpatient Department
✨Tip Number 1
Familiarise yourself with the specific duties of a Clinical Support Worker in an outpatient setting. Understanding the daily tasks and challenges faced in this role will help you demonstrate your enthusiasm and readiness during any interviews.
✨Tip Number 2
Network with current or former Clinical Support Workers at University Hospitals of Morecambe Bay. They can provide valuable insights into the work culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Highlight any relevant experience in patient care or support roles, even if it’s not directly in an outpatient department. This can include volunteer work or internships, as it shows your commitment to healthcare and patient welfare.
✨Tip Number 4
Prepare to discuss your communication and IT skills, as these are crucial for the role. Think of examples where you've successfully used these skills in previous positions, as this will help you stand out during the interview process.
We think you need these skills to ace Clinical Support Worker - Outpatient Department
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Clinical Support Worker position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: If you have previous experience in a care environment or as a clinical support worker, make sure to detail this in your CV and cover letter. Use specific examples to demonstrate your skills in patient care and teamwork.
Showcase Your Skills: Emphasise your communication, IT, and customer care skills in your application. Provide examples of how you've used these skills in past roles, especially in a healthcare setting.
Personalise Your Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the role and the organisation. Mention why you want to work at University Hospitals of Morecambe Bay and how you can contribute to their mission of providing high-quality care.
How to prepare for a job interview at Uhmb
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Clinical Support Worker. Familiarise yourself with the specific duties mentioned, such as supporting clinical service delivery and working flexibly within a team.
✨Showcase Your Communication Skills
As excellent communication is key in this role, prepare examples of how you've effectively communicated in previous positions. Be ready to discuss how you would handle patient interactions and work collaboratively with your team.
✨Demonstrate Compassionate Care
Prepare to share experiences that highlight your ability to provide compassionate, patient-focused care. Think of specific instances where you went above and beyond for a patient or contributed positively to their experience.
✨Research the Organisation
Familiarise yourself with University Hospitals of Morecambe Bay and its commitment to diversity and inclusion. Being able to discuss their values and how they align with your own can set you apart from other candidates.