Clinical Support Worker - Oncology & Haematology Units RLI & WGH

Clinical Support Worker – Oncology & Haematology Units RLI & WGH

NHS AfC: Band 3

Main area Oncology & Haematology Grade NHS AfC: Band 3 Contract Permanent: Full time or Part time – Minimum 24 hours Hours

• Full time
• Part time

37.5 hours per week (37.5 hours over 4 days) Job ref 331-L18910925

Site Royal Lancaster Infirmary/Westmorland General Hospital Town Lancaster/Kendal Salary £24,937 – £26,598 Per Annum Salary period Yearly Closing 30/09/2025 08:00

Creating a great place to be cared for and a great place to work

University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.

Job overview

The Oncology Unit is looking for a caring, compassionate and motivated person to join our close-knit team. We provide treatment and support to people with cancer across North Lancashire and South Cumbria. Working in oncology can be extremely rewarding, in the knowledge that you are helping others to navigate their cancer journey. The feedback we receive from patients is overwhelmingly positive, and we welcome all applicants who feel they have the right attributes to enhance the team.

The Oncology & Haematology department has an excellent reputation for providing compassionate, patient centred care. We are fortunate to have a diverse group of nurses, doctors and support staff who all work together to promote the trust and NHS core values, and above all else, the best interests of our patients.

Important Note: We operate 5 days per week in Lancaster and 2 days a week in Kendal. Applicants MUST be available to travel to either site as required.

Main duties of the job

The main duties of the role are assisting in the smooth running of oncology out-patient clinics and supporting patient and staff in the chemotherapy treatment rooms.

New staff must be willing to learn new skills and ways of working to enhance their own development and benefit the department.

Working in cancer care requires the ability to communicate and empathise with people living with life threatening, and life limiting disease. This is an area where the department excels, and we would look to promote and develop this in any new members of the team.

Please see the attached job description and person spec for full details. The following outlines the main duties:

• Assisting in the smooth running of out-patient clinics
• Communication and emotional support of the patient
• Supporting nursing staff in the cancer treatment rooms
• Maintaining a safe, clean and healthy working environment
• Accurate documentation and communication
• Utilising trust and unit specific IT systems
• Clinical skills including phlebotomy and 12 lead ECG
• Assisting nurse led PICC insertions
• Clerical and organisational skills
• Serving patient drinks and lunches

Working for our organisation

We operate from three main hospitals – Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Our community services for adults are provided in people’s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

PLEASE NOTE THAT SHORTLISTED APPLICANTS WILL BE CONTACTED BY EMAIL.

The Trust promotes flexible working opportunities where ever possible to enable staff to balance their work and home life. We are committed to Equal Opportunities and aim to be inclusive.

The trust operates a No Smoking Policy.

Only those applicants who demonstrate clearly how they meet our Person Specification will be shortlisted for Interview.

We reserve the right to close a job advert early where sufficient applications have been received.

The Trust does not offer interview expenses to shortlisted candidates unless indicated in the advert. If the post is subject to Disclosure & Barring Service checking, a charge of £49.50 for Enhanced and £21.50 for Standard clearance and additional to this a £4.90 administration fee will be made to the successful candidate(s). This currently only applies to roles Band 6 and above and Medical & Dental posts.

Anyone newly appointed to the trust under the Agenda For Change contract, will be subject to the completion of a satisfactory 6 month probationary period. This will give the new staff member an opportunity to become familiar with the role and working environment.

We have introduced a new system called Pre-Onboarding, specifically to support you right the way through to your first few months in your new role with us at UHMB. This bespoke site has lots of useful information to help you settle into your new role including: what to expect from the recruitment clearances process, where to get a uniform, when you\’ll get paid etc. As well as information on a number of our services i.e. Infection Prevention, Anti-fraud, Inclusion and Diversity, Care Certificates and much more. To access click on this link https://www.uhmb.nhs.uk/uhmbt-pre-onboarding .

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Robin Wilson Job title Unit Manager Oncology & Haematology Email address robin.wilson@mbht.nhs.uk Telephone number 01524 551728 Additional information

Stacey Livesey: 01524 551728: stacey.livesey@mbht.nhs.uk