Maintenance Assistant

The Medical Physics Equipment Management Service (MEMS) requires one dynamic medical equipment Maintenance Assistant, to take a key role within the service. This is a demanding position and you will play a major part in achieving service objectives in a busy and technically challenging environment governed by an ISO9001 quality system.

The successful candidate will have the ability to self-manage and prioritise the direction of their day-to-day activities to achieve timely completion of repair, planned maintenance and associated equipment management tasks. The maintenance role is performed both in-house and at various customer sites throughout Leicestershire. A driving licence and own transport are essential. Applicants must be qualified to a relevant NVQ Level 2, and it is desirable that you have previous knowledge of servicing medical devices. Technical training will be available.

You will have a safety-conscious approach to your work and the ability to communicate effectively with people at all levels. An ability to cope under pressure, be adaptable and multi-task is required. Experience of using an equipment database and associated IT skills will be a distinct advantage.

Main duties of the job:

• Undertake repair, servicing and routine maintenance on medical equipment, to planned schedules/workload and prioritised tasks, upholding working standards, policies, procedures, and objectives in order to maintain professional standards and service delivery.
• Communicate with clinical users to gain a clear understanding of the nature of problems with equipment.
• Assess the seriousness and implications of the problem and, under advice from senior staff, respond appropriately to the urgency of the user request.
• Check that equipment performs to manufacturer's specification.
• Carry out safety and acceptance testing on a wide range of medical equipment to an approved protocol.
• Undertake first line repairs of medical equipment in accordance with manufacturers instructions.
• Use computer skills to maintain relevant scientific and technical records of work performed.
• Ensure the equipment management computer database (AIMS) is operated in an accurate, methodical manner with work being logged as it progresses until completion.
• Extract information from the equipment management database in response to requests by clinical staff or Department management.
• Liaise with manufacturers to obtain information on spares availability.
• Monitor stocks of appropriate components and spares, requesting where necessary to keep an adequate stock.
• Take responsibility for all tools and equipment within the Postholder's care.
• Ensure workshop facilities are kept clear and well-ordered and that all equipment is maintained to acceptable standards.
• Inform management and other Clinical Engineering staff of the condition and performance of the equipment within the Postholder's care.
• Respond to Safety Action Bulletins (SABS) from the Medicines and Healthcare products Regulatory Agency (MHRA) and from equipment manufacturers as directed by the Head of Section.
• Participate in regular section meetings.
• Be familiar with and follow the Trust's incident report procedure.

Person Specification:

• Active listening and verbal communication skills for effective interaction with members of the public and staff at all levels.
• Able to communicate information across professional boundaries.
• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours.

Qualifications:

• Relevant NVQ level 2 plus 2 years experience; or equivalent to relevant NVQ level 3 BTEC/ONC in electronics or a scientific subject.
• Training in repair and maintenance of medical devices.

Experience:

• Experience of electrical and/or electronic systems.
• Knowledge and operation of a quality management system such as ISO 9001:2000.
• Knowledge of pneumatic systems.

Planning and Organization:

• Capable of working as part of a multi-disciplinary team.
• Good organisational skills with the ability to plan and prioritise a demanding workload.

EDI:

• Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.

Others:

• Ability to meet the physical demands required for the role.
• Work with members of the clinical engineering team to develop effective maintenance plans.
• Report concerns related to equipment condition to qualified staff.
• Manage time accordingly to ensure tasks are completed to specified timescales.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.