At a Glance
- Tasks: Provide a friendly and informative reception service at the Academy of Sport and Wellbeing.
- Company: UHI Perth, a leading college partnered with Scotland's newest university.
- Benefits: Competitive salary, flexible hours, and a dynamic work environment.
- Other info: Opportunity to work in a supportive team with varied hours.
- Why this job: Be the first point of contact in a vibrant sports and wellbeing facility.
- Qualifications: Customer service skills and a friendly attitude are essential.
The predicted salary is between 27501 - 28266 € per year.
UHI Perth is one of Scotland’s leading Colleges of Further and Higher Education, and a large partner in Scotland’s newest University, the University of the Highlands and Islands. We are seeking to appoint a bank receptionist who will play a key customer service role within the Academy of Sport and Wellbeing (ASW) building at UHI Perth.
The successful candidate must be flexible, as this position offers variable hours worked on an as-required basis. ASW is open from 6.45am till 10pm Monday to Friday and 7.45am till 8pm Saturday and Sunday. All working hours will be agreed at least two weeks in advance.
You will be part of the team at the forefront of our sport and wellbeing facility providing a professional, customer focused reception service. As the first point of contact, you will be expected to deliver a service which is friendly, welcoming, and informative to all customers.
The role of Receptionist is to undertake a range of front of house duties including administrative and financial tasks which ensure the efficient running of ASW. It is vital that you are highly knowledgeable about all our services and are able to respond in detail to customer enquiries or to sign post customers to wider members of the team as required.
This post undertakes regulated work with children and a Protecting Vulnerable Groups (PVG) Scheme check is required. A check will be made against the list of those barred from working with children.
Receptionist - Bank in Perth employer: UHI Perth
UHI Perth is an exceptional employer, offering a dynamic work environment within the Academy of Sport and Wellbeing. With a strong focus on customer service, employees benefit from flexible working hours, a supportive team culture, and opportunities for personal and professional growth in one of Scotland's leading educational institutions.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Bank in Perth
✨Tip Number 1
Make sure you know the ins and outs of the Academy of Sport and Wellbeing. Familiarise yourself with their services and facilities so you can impress during your interview. We want you to be the go-to person for customer queries!
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a receptionist. Being friendly and informative is key, and we believe in you to nail that first impression.
✨Tip Number 3
Flexibility is crucial for this role, so be ready to discuss your availability. Show that you’re adaptable and willing to work those variable hours. We love a candidate who can fit into our dynamic schedule!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see what you bring to the table, so let’s get you started on this journey!
We think you need these skills to ace Receptionist - Bank in Perth
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to help customers in the past, as this role is all about being friendly and informative!
Be Flexible and Adaptable:Since this position offers variable hours, it’s important to mention your flexibility in your application. Let us know how you can adapt to different schedules and still provide top-notch service at our Academy of Sport and Wellbeing.
Know Our Services:Do a bit of homework on the services we offer at ASW. In your application, show us that you’re knowledgeable and ready to assist customers with any inquiries they might have. This will really set you apart!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly and is considered promptly. Don’t miss out!
How to prepare for a job interview at UHI Perth
✨Know Your Stuff
Make sure you’re well-versed in the services offered by the Academy of Sport and Wellbeing. Brush up on their facilities, programmes, and any recent news. This will help you answer customer queries confidently and show that you’re genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a receptionist, your ability to provide excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. This will demonstrate your commitment to creating a friendly and welcoming environment.
✨Flexibility is Key
Since this role requires variable hours, be ready to discuss your availability openly. Highlight your willingness to adapt to different shifts and how you can manage your time effectively. This shows that you’re reliable and ready to meet the demands of the job.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or managing multiple tasks at once. Think through your responses ahead of time, focusing on how you would maintain professionalism and efficiency under pressure.
