At a Glance
- Tasks: Be the friendly face of our Academy, providing top-notch customer service and support.
- Company: Join UHI Perth, a leading college in Scotland with a vibrant community.
- Benefits: Enjoy a competitive salary, flexible hours, and a chance to make a difference.
- Other info: Part-time role with opportunities for growth and development.
- Why this job: Kickstart your career in a dynamic environment focused on sport and wellbeing.
- Qualifications: Great communication skills and a passion for helping others.
The predicted salary is between 28436 - 29227 £ per year.
Receptionist – Academy of Sport and Wellbeing
Part Time, Permanent
6 hours per week (Saturday, 07:45-13:45)
£28,436.03 - £29,227.40 per annum, pro rata (inclusive of September 2026 pay award)
UHI Perth is one of Scotland’s leading Colleges of Further and Higher Education, and a large partner in Scotland’s newest University, the University of the Highlands and Islands.
We are seeking to appoint a receptionist who will play a key customer service role within the Academy of Sport and Wellbeing (ASW) building at UHI Perth. The successful candidate will be required to work Saturdays, 07:45-13:45.
You will be part of the team at the forefront of our sport and wellbeing facility providing a professional, customer focused reception service. As the first point of contact, you will be expected to deliver a service which is friendly, welcoming, and informative to all customers.
The role of Receptionist is to undertake a range of front of house duties including administrative and financial tasks which ensure the efficient running of ASW. It is vital that you are highly knowledgeable about all our services and are able to respond in detail to customer enquiries or to signpost customers to wider members of the team as required.
This post undertakes regulated work with children and a Protecting Vulnerable Groups (PVG) Scheme check is required. A check will be made against the list of those barred from working with children.
ASW Receptionist in Perth employer: UHI Perth
UHI Perth is an exceptional employer, offering a supportive and inclusive work environment where employees are valued for their contributions. As part of the Academy of Sport and Wellbeing, you will enjoy opportunities for personal and professional growth while being part of a dynamic team dedicated to enhancing the wellbeing of the community. With a focus on customer service excellence, this role allows you to make a meaningful impact in a vibrant educational setting.
StudySmarter Expert Advice🤫
We think this is how you could land ASW Receptionist in Perth
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like UHI Perth and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at UHI Perth and let us see your personality shine through!
We think you need these skills to ace ASW Receptionist in Perth
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and UHI Perth.
Get Familiar with Our Brand:Before applying, take some time to learn about UHI Perth and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at UHI Perth
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress UHI Perth.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which UHI Perth will surely appreciate.
