At a Glance
- Tasks: Provide friendly and informative customer service at the Academy of Sport and Wellbeing.
- Company: UHI Perth, a leading college partnered with the University of the Highlands and Islands.
- Benefits: Competitive salary, flexible hours, and a vibrant work environment.
- Other info: Opportunity to work in a supportive team with varied hours.
- Why this job: Be the welcoming face of a dynamic sports and wellbeing facility.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 27501 - 28266 € per year.
Part Time, Fixed Term for 6 months
Variable hours £27,501 - £28,266.35 per annum, pro rata
UHI Perth is one of Scotland’s leading Colleges of Further and Higher Education, and a large partner in Scotland’s newest University, the University of the Highlands and Islands. We are seeking to appoint a bank receptionist who will play a key customer service role within the Academy of Sport and Wellbeing (ASW) building at UHI Perth.
The successful candidate must be flexible, as this position offers variable hours worked on an as-required basis. ASW is open from 6.45am till 10pm Monday to Friday and 7.45am till 8pm Saturday and Sunday. All working hours will be agreed at least two weeks in advance.
You will be part of the team at the forefront of our sport and wellbeing facility providing a professional, customer focused reception service. As the first point of contact, you will be expected to deliver a service which is friendly, welcoming, and informative to all customers.
The role of Receptionist is to undertake a range of front of house duties including administrative and financial tasks which ensure the efficient running of ASW. It is vital that you are highly knowledgeable about all our services and are able to respond in detail to customer enquiries or to sign post customers to wider members of the team as required.
This post undertakes regulated work with children and a Protecting Vulnerable Groups (PVG) Scheme check is required. A check will be made against the list of those barred from working with children.
Bank Receptionist - ASW employer: UHI Perth
UHI Perth is an exceptional employer, offering a dynamic work environment within the Academy of Sport and Wellbeing. With a strong focus on customer service, employees benefit from flexible working hours, a supportive team culture, and opportunities for personal and professional growth in one of Scotland's leading educational institutions. Join us to be part of a vibrant community dedicated to promoting health and wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Bank Receptionist - ASW
✨Tip Number 1
Get to know the Academy of Sport and Wellbeing inside out! Familiarise yourself with their services and facilities so you can impress during your interview. The more you know, the better you'll be at answering questions and showing you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact, think about how you would handle different customer scenarios. Role-playing with a friend can help you feel more confident and prepared for any situation that might come up.
✨Tip Number 3
Be flexible and show it! This role requires variable hours, so highlight your availability and willingness to adapt. Mention any previous experience where you've had to be flexible, as it shows you're ready to jump in whenever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and comfortable with online processes, which is a great skill for a receptionist!
We think you need these skills to ace Bank Receptionist - ASW
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you can create a friendly and welcoming atmosphere, just like the one we aim for at ASW.
Be Flexible:Since this role involves variable hours, it’s important to mention your flexibility in your application. Let us know how you can adapt to different shifts and help out when needed!
Know Our Services:Do a bit of homework on the Academy of Sport and Wellbeing. We’re looking for someone who can confidently answer customer queries, so showing that you understand our services will give you an edge.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep everything organised. Plus, it shows you’re tech-savvy!
How to prepare for a job interview at UHI Perth
✨Know Your Stuff
Make sure you’re well-versed in the services offered by the Academy of Sport and Wellbeing. Brush up on their programmes, facilities, and any recent news. This will help you answer customer queries confidently and show that you’re genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a bank receptionist, your ability to provide excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. This will demonstrate your commitment to creating a friendly and welcoming environment.
✨Flexibility is Key
Since the role requires variable hours, be ready to discuss your availability during the interview. Highlight your willingness to adapt to different shifts and how you can manage your time effectively to meet the needs of the ASW.
✨Prepare for the PVG Check
Since this position involves working with children, be prepared to discuss your understanding of safeguarding and the importance of the Protecting Vulnerable Groups (PVG) Scheme. Familiarise yourself with the process and be ready to explain why it matters in this role.
