Proactive Care Lead, INT in Coventry

Main area Proactive Care Lead, Integrated Neighbourhood Teams Grade NHS AfC: Band 8a Contract Permanent Hours

• Full time
• Flexible working

37.5 hours per week Job ref 218-AHP-B8A-8360816

Site University Hospitals Coventry and Warwickshire Town Coventry Salary £57,528 - £64,750 per annum Salary period Yearly Closing 25/10/2026 23:59 Interview date 02/11/2026

Job overview

Are you passionate about making a real difference to people’s lives? We are looking for an enthusiastic and compassionate Proactive Care Lead to join our neighbourhood team and help shape a more responsive, preventative approach to care. Working with people who have complex and long-term health and social care needs, you will bring together professionals from across primary care, community, acute, mental health and voluntary sector services to ensure individuals receive the right support at the right time.

This is an exciting opportunity to lead meaningful change, helping people to remain independent, improve their wellbeing and avoid unnecessary hospital admissions. You will build strong relationships, champion person-centred care, and work alongside partners to reduce health inequalities and improve outcomes for our local population.

The successful candidate will be an experienced clinician with excellent communication and leadership skills, a collaborative approach, and a genuine passion for delivering high-quality integrated care within the community.

Join us and play a key role in developing proactive neighbourhood care that supports people to live healthier, more independent lives.

Please be advised the interviews for this post will take place week commencing 02/11/2026.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

Main duties of the job

The Proactive Care Lead will provide clinical and operational leadership to support the delivery of proactive, preventative care across the neighbourhood. Working closely with multidisciplinary teams and system partners, the post holder will identify and coordinate care for individuals with complex health and social care needs, ensuring timely interventions that promote independence, improve outcomes and reduce avoidable hospital admissions. The role will lead service development, support population health management approaches, drive quality improvement initiatives, and champion person-centred care to address health inequalities and enhance the experience of patients and carers. Through strong leadership and collaborative working, the Proactive Care Lead will play a key role in developing integrated neighbourhood services and delivering sustainable models of care.

Working for our organisation

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation’s core values.

Detailed job description and main responsibilities

Provide leadership for proactive care across the neighbourhood, working with multidisciplinary teams and partner organisations to identify and support patients with complex needs. The post holder will coordinate personalised care, lead service improvement, promote integrated working and improve outcomes through a preventative, person-centred approach.

• Lead the strategic development, implementation and evaluation of proactive care services across Integrated Care and community settings, ensuring alignment with organisational, Integrated Care System and national priorities.
• Lead the development of proactive, preventative and anticipatory models of care for individuals with complex and long-term health and care needs.
• Contribute to service transformation programmes designed to improve integration between health, social care, mental health, acute and voluntary sector partners.
• Develop and implement policies, pathways, standards and operating procedures relating to proactive care, clinical case management and personalised care planning alongside operational leads.
• Act as a subject matter expert, providing specialist clinical, professional and strategic advice to senior leaders and system partners to transform delivery in line with NHS 10 year plan.
• Lead the development of innovative and evidence-based models of care that improve patient outcomes, reduce health inequalities, enhance admission avoidance and reduce length of stay.

For further details of the role please see the attached job description.

Person specification

Qualifications

• Registered healthcare professional (RGN, HCPC or equivalent professional registration).
• Independent prescribing and Advanced Health assessment qualification
• Degree-level qualification or equivalent experience.
• Evidence of continuing professional development.
• Leadership and management qualification or equivalent experience.
• Master's level study or working towards Master's level qualification, or equivalent experience.
• Training in quality improvement, service redesign, population health management or personalised care.
• Coaching, mentoring or supervision qualification.
• Project or programme management qualification.
• Teaching and assessing qualification.
• Coaching qualification

Experience

• Significant experience within community, primary care, integrated care or neighbourhood services.
• Experience leading multidisciplinary teams and managing change across organisational boundaries.
• Experience of service transformation and implementation of new models of care.
• Experience developing and delivering personalised care and support planning.
• Experience of partnership working across health, social care, voluntary and community sectors.
• Experience leading quality improvement programmes and service evaluation.
• Experience managing complex clinical or operational situations
• Experience of working within an Integrated Care System.
• Experience of Population Health Management approaches.
• Experience of securing and evaluating programme outcomes

Knowledge

• Extensive knowledge of personalised care, proactive care and anticipatory care approaches.
• Understanding of integrated neighbourhood working and place-based care models.
• Knowledge of clinical governance, safeguarding and risk management.
• Understanding of current NHS policy, integrated care and neighbourhood transformation agendas, National neighbourhood health programme
• Knowledge of reducing health inequalities and addressing wider determinants of health.
• Knowledge of population analytics and outcomes measurement.
• Knowledge of research and evaluation methodologies.
• Experience of admission avoidance, anticipatory care planning, personalised care and support planning, and proactive interventions to improve patient outcomes.
• Experience developing, implementing and evaluating personalised care, proactive care or population health management approaches/risk stratification.

Skills

• Strong strategic and operational leadership skills.
• Excellent communication and influencing skills.
• Ability to build effective relationships across organisational boundaries.
• Ability to analyse and interpret complex data and information.
• Ability to develop policies, pathways and service standards.
• Skilled in presentation, facilitation and report writing.
• Ability to manage competing priorities and deliver agreed objectives.
• Strong problem-solving and decision-making skills.
• Competent IT and digital skills.
• A full UK driving license
• Advanced project management skills.
• Experience of workforce development and educational programme design.

Commitment to Trust Values and Behaviours

• Must be able to demonstrate behaviours consistent with the Trust’s values. (As detailed in UHCW’s Values in Action document below)
• Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

To ensure that we provide world‑class patient care, UHCW recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trust’s Values and Behaviours which can be accessed on the right side of this page under the job description.
The Supporting Information Section in your application should therefore reflect your understanding of the Trust’s Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

The Trust is committed to Equal Opportunities within the workplace. All vacancies will be considered for Job Share unless otherwise stated. All applicants who have a disability and who meet the minimum criteria for the job will be interviewed. Where a post has an overwhelming response, this Trust may use random selection in order to reduce numbers to interview, any disabled applicants will automatically be guaranteed an interview and will be exempt from this process.

In submitting an application form, you authorise University Hospital Coventry & Warwickshire NHS Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you, including Occupational Health data (inoculations and screening tests). This data will be transferred using NHS Electronic Staff Record and third‑party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post.

UHCW NHS Trust, by virtue of its Green Plan, is committed to ensuring that the way we provide services minimises the impact on the environment and the future health of the public e.g. zero waste to landfill, reducing our carbon footprint and increasing our recycling and reuse percentages.

If you are successful at interview you will receive a conditional offer of employment and we’ll ask you for information so that we can carry out pre-employment checks. You must successfully complete all pre-employment checks to progress to a final unconditional offer.

We must confirm the identity of our staff and their right to work in the United Kingdom. We will ask you to submit proof of your identity and right to work documents via a secure digital platform approved by the Home Office, named TrustID. Alternatively, you may be asked to attend our office with original documents.

Depending on you level of exposure with patients you may be required to undertake a Standard or Enhanced DBS. The cost of this check will be charged to you and will be deducted from your salary over the first 3 months of employment at the current rate.

All correspondence will be sent by email; please check your account regularly including your Junk/SPAM folders

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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