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- Tasks: Support healthcare professionals in delivering patient-focused care in a fast-paced Emergency Department.
- Company: Join University Hospitals Bristol and Weston NHS Foundation Trust, a leading healthcare provider in the South West.
- Benefits: Enjoy a competitive salary, supportive work environment, and opportunities for professional development.
- Why this job: Make a real difference in patients' lives while working in a dynamic and rewarding setting.
- Qualifications: Level 3 qualification in healthcare support or equivalent experience required.
- Other info: Full-time permanent position with flexible shift patterns available.
The predicted salary is between 24625 - 25674 £ per year.
An exciting opportunity has arisen for a Band 3 Senior Healthcare Support Worker within our Emergency Department at Weston General Hospital. Our Emergency Department (ED) is at the heart of the hospital, delivering rapid and effective care in a fast-paced environment. We are committed to providing high-quality care, improving patient outcomes, and fostering a supportive and professional working environment for our staff.
We are looking for a compassionate, dedicated, and experienced Senior Healthcare Support Worker (Band 3) to join our busy Emergency Department. In this critical role, you will support our healthcare professionals in delivering high-quality, patient-focused care to individuals attending the ED.
Main duties of the job:
- Assisting with a range of clinical and non-clinical tasks.
- Supporting patients through their journey in the ED.
- Helping to maintain a smooth and efficient service.
- Ensuring that patients are treated with dignity and respect.
About Us:
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond.
As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.
UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them.
Person Specification:
- Essential qualifications include Level 3 (SCQF - 6): City and Guilds 3, NVQ 3, BTEC National Diploma, or equivalent experience.
- Level 2 Functional skills in English and Maths, or equivalent.
- Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker) or equivalent experience.
Essential skills and abilities:
- Effective and appropriate communication skills both written and verbal.
- Able to complete appropriate documentation accurately.
- Demonstrate an awareness of healthcare work and policies and procedures.
- Committed to providing high quality patient care.
- Ability to work with minimum supervision to a high standard.
- IT skills, basic word, email, keyboard skills.
- Ability and willingness to undertake appropriate training within given time frames.
- Flexible and adaptable to change, able to work a range of shifts and moving across wards/unit depending on clinical need.
- Able to demonstrate calm, caring patient manner/attitude.
- Enthusiasm and commitment to working within the healthcare setting.
- Able to meet the physical and developmental demands of the role.
Senior Healthcare Support Worker- Emergency Department employer: UHBW Trust
Contact Detail:
UHBW Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Healthcare Support Worker- Emergency Department
✨Tip Number 1
Familiarise yourself with the specific duties of a Senior Healthcare Support Worker in an Emergency Department. Understanding the fast-paced environment and the types of care provided will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of University Hospitals Bristol and Weston NHS Foundation Trust. They can provide valuable insights into the workplace culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 3
Highlight your experience in providing patient care and working as part of a team. Be ready to share specific examples that showcase your ability to handle the demands of an Emergency Department setting.
✨Tip Number 4
Stay updated on the latest healthcare policies and procedures relevant to emergency care. This knowledge will not only enhance your application but also show your commitment to providing high-quality patient care.
We think you need these skills to ace Senior Healthcare Support Worker- Emergency Department
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Senior Healthcare Support Worker position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in healthcare or social settings. Provide specific examples of how you've supported patients and worked as part of a team, showcasing your ability to deliver high-quality care.
Showcase Your Skills: Make sure to mention your effective communication skills, time management abilities, and commitment to patient care. Use clear examples to demonstrate how you meet the essential skills and abilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a healthcare setting.
How to prepare for a job interview at UHBW Trust
✨Show Your Compassion
As a Senior Healthcare Support Worker, compassion is key. Be prepared to share examples of how you've demonstrated empathy and care in previous roles, especially in high-pressure situations like an emergency department.
✨Highlight Teamwork Experience
The role requires working closely with healthcare professionals. Discuss your experience in team settings, focusing on how you contributed to a positive team dynamic and supported colleagues in delivering patient care.
✨Demonstrate Adaptability
Emergency departments are fast-paced and ever-changing. Be ready to talk about times when you've had to adapt quickly to new challenges or changes in your work environment, showcasing your flexibility and problem-solving skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making and prioritisation skills. Think through potential situations you might face in the ED and how you would handle them, ensuring you convey your commitment to high-quality patient care.
