At a Glance
- Tasks: Create personalised shopping experiences and drive brand loyalty for UGG customers.
- Company: Join the vibrant UGG team, part of Deckers Brands, known for its passion and innovation.
- Benefits: Enjoy generous discounts, growth opportunities, and a supportive work environment.
- Other info: Flexible hours, community involvement, and a fun team atmosphere await you!
- Why this job: Be part of a brand that values diversity and offers real career development.
- Qualifications: Previous retail experience is a plus; strong communication and teamwork skills are essential.
The predicted salary is between 22000 - 26000 £ per year.
About UGG
At UGG, a division of Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.
Description
As an UGG Sales Associate, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance of modelling our Service Training Program and you greet customers promptly and courteously as they enter the store. You ensure that all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions, including adhering to a dress code. You provide exceptional customer service to both our in-store customers and those who call on the phone.
Core Competencies
- Ensure the highest level of customer service possible
- Prioritise brand and product knowledge training in customer interactions
- Communicate effectively with customers, team members, management, and corporate stakeholders
- Contribute to a team and cooperate to achieve goals
- Multi-task in a fast-paced environment
- Respond to problem situations with professionalism
Who You Are
- A natural communicator who conveys the UGG and Deckers Brands vision and mission
- A motivated team player and self-starter
- You have a problem-solving mindset and approach challenges with agility
We Would Love To Hear From People With
- Previous retail experience is a plus
What We Will Give You
- Extras, perks & volunteering opportunities - Being a valued member of the UGG and Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras.
- Growth and Development; Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development including a Global Mentorship Program.
- Uniform Allowance
- 60% discount off the Deckers Brands’ (UGG, HOKA, Teva) online, and 30% in-store discount.
Equal Employment Opportunity
Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants embracing their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity.
UGG Knightsbridge Part Time Sales Associate 8 hours employer: Ugg
UGG is an exceptional employer that fosters a vibrant work culture in Greater London, where creativity and collaboration thrive. Employees benefit from competitive pay, generous holiday allowances, and a strong commitment to diversity and inclusion, alongside ample opportunities for professional growth within the dynamic field of social media. Join us to make a meaningful impact while working with a passionate team dedicated to building community and brand presence across EMEA.
